Aviation Front Desk Specialist - Guest & Flight Services

Atlantic Aviation; Aspen (CO); On-site; USD 33,000 - 47,000; Full time

Job summary

Atlantic Aviation at ASE in Aspen, CO is seeking a Front Desk Customer Service Representative. You will be the first point of contact for clientele arriving at the facility, handling reservations and payments and supporting charter operations.

Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty. Qualifications include customer service experience, a high school diploma or GED, being 18 years of age, a valid state driver’s license, and basic math

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality experience

Basic math

Education

High school diploma or GED

Job description

Atlantic Aviation at ASE in Aspen, CO is seeking a Front Desk Customer Service Representative. You will be the first point of contact for clientele arriving at the facility, handling reservations and payments and supporting charter operations.

Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty. Qualifications include customer service experience, a high school diploma or GED, being 18 years of age, a valid state driver’s license, and basic math