Aviation Front Desk Customer Service Representative - Full Time Job

Atlantic Aviation FBO Services, Inc.; Palm Springs (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Atlantic Aviation FBO Services, Inc. in Palm Springs, CA seeks a Front Desk Customer Service Representative to greet and assist clients arriving at the facility. You will interact with corporate flight departments and high-profile travelers, delivering exceptional service at the front desk.

This full-time position pays $18.00–$18.25 per hour and requires availability for all shifts, including overtime, weekends, and holidays. Previous customer service or hospitality experience is preferred.

Qualifications

• Customer service or hospitality experience required.
• High school diploma or GED.

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots to meet customer needs
• Occasional travel may be required to support another Atlantic location
• You may be assigned to another Atlantic location based on proximity and business needs

Skills

Customer service

Hospitality experience

Education

High school diploma or GED

Job description

Aviation Front Desk Customer Service Representative - Full Time Job Palm Springs, CA

Why You'll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at PSPin Palm Springs, CA may be perfect for you!

Pay:$18.00 - $18.25 / hour

Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations' flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you areexcitedaboutand applyfor the Front Desk Customer Service Representative job today!

Front Desk Customer Service Representative Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver's license
• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.