Aviation Front Desk Agent: Fast-Paced Customer Service

Atlantic Aviation; Virginia; In loco; USD 28.000 - 29.000; Tempo pieno

Descrizione del lavoro

Atlantic Aviation at IAD in Dulles, VA is seeking a Front Desk Customer Service Representative to be the first point of contact for clientele arriving at the facility. You will interact with corporate flight departments and high-profile clients while handling reservations, purchases, and fuel transactions.

Requires customer service/hospitality experience, a high school diploma or GED, 18 years of age, a valid state driver’s license, and basic math skills.

Competenze

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Mansioni

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Conoscenze

Customer service

Formazione

High school diploma or GED certificate

Descrizione del lavoro

Atlantic Aviation at IAD in Dulles, VA is seeking a Front Desk Customer Service Representative to be the first point of contact for clientele arriving at the facility. You will interact with corporate flight departments and high-profile clients while handling reservations, purchases, and fuel transactions.

Requires customer service/hospitality experience, a high school diploma or GED, 18 years of age, a valid state driver’s license, and basic math skills.