Aviation Front Desk Customer Service Representative - Full Time

Atlantic Aviation; Newport News (VA); Sur place; USD 23 000 - 26 000; Plein temps

Résumé du poste

Atlantic Aviation at PHF in Newport News, VA, is seeking a Front Desk Customer Service Representative to greet clients arriving at the facility and provide professional service.

You will handle reservations, fuel transactions, and coordinate with pilots and line staff, with opportunities to travel to nearby Atlantic locations as needed. The role requires 18+ years, a valid driver's license, and a high school diploma or GED.

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.
• Drug-free workplace and pre-employment substance testing.

Responsabilités

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Connaissances

Customer service/hospitality

18 years of age

A valid state driver’s license

Ability to comprehend and perform math

Formation

High school diploma or GED certificate

Description du poste

Why You’ll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at PHF in Newport News, VA may be perfect for you!

Pay: $17.00 - $19.00 / hour

Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you areexcitedaboutand applyfor the Front Desk Customer Service Representative job today!

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Required Skills

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.