Aviation Front Desk Agent – Fast-Paced, Weekend-Ready

Atlantic Aviation FBO Services, Inc.; Newport News (VA); On-site; USD 23,000 - 26,000; Full time

Job summary

Aviation Front Desk Customer Service Representative at Atlantic Aviation in Newport News, VA is a full-time role. You’ll be the first point of contact for clientele arriving at the facility, handling interactions with corporate flight departments and high-profile clients, and supporting charter services for corporate aircraft, cargo, and passenger flights.

The position offers a stable hourly pay rate of $17.00–$19.00 and requires availability for all shifts including overtime, weekends,

Qualifications

• Customer service/hospitality experience required.
• High school diploma or GED required.
• 18 years of age minimum; valid state driver's license.

Responsibilities

• Provide customers with professional service and assistance.
• Make hotel and catering reservations for inbound and outbound aircraft.
• Process customer purchases and fuel transactions.
• Work closely with line service personnel and pilots to meet customer service needs.
• Occasional travel may be required to support another Atlantic location.
• May be assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality

Education

High school diploma or GED

Job description

Aviation Front Desk Customer Service Representative at Atlantic Aviation in Newport News, VA is a full-time role. You’ll be the first point of contact for clientele arriving at the facility, handling interactions with corporate flight departments and high-profile clients, and supporting charter services for corporate aircraft, cargo, and passenger flights.

The position offers a stable hourly pay rate of $17.00–$19.00 and requires availability for all shifts including overtime, weekends,