Aviation Customer Solutions Manager - On-site

Fokker Services Group; LaGrange (GA); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

401k with company match

Medical, Dental and Vision

Disability insurance

Life insurance and AD&D

Supplementary coverages

Employee Assistance Program (EAP)

Paid time off starting day 1

Profit Sharing program

Descrizione del lavoro

Fokker Services Group is seeking a results-driven Customer Account Manager to maximize value from customer maintenance programs. You will manage key accounts, back up teammates on quoting, and collaborate across operations, logistics, and sales to improve processes and outcomes. On-site role in LaGrange, GA, reporting to the Manager, Customer Support.

Ideal candidates have 2+ years in customer service, strong communication, and a degree or equivalent experience. Travel <10% internationally. Competitive pay and full benefits are offered.

Competenze

• 2+ years of customer service experience in a professional environment.
• Drive to be self-motivated and self-directed.
• Professional written and verbal communication skills.
• Ability to travel domestically and internationally; travel <10%.

Mansioni

• Identify and solve problems; communicate simplified solutions to customers.
• Build rapport with customers to fulfill delivery promises and ensure world-class service.
• Address issues proactively and determine best solutions with available resources.
• Align internal resources to deliver customer programs and meet requirements.

Conoscenze

Customer service

MS Office

Communication

Formazione

Bachelor's degree

Strumenti

MS Office Suite

Descrizione del lavoro

Fokker Services Group is seeking a results-driven Customer Account Manager to maximize value from customer maintenance programs. You will manage key accounts, back up teammates on quoting, and collaborate across operations, logistics, and sales to improve processes and outcomes. On-site role in LaGrange, GA, reporting to the Manager, Customer Support.

Ideal candidates have 2+ years in customer service, strong communication, and a degree or equivalent experience. Travel <10% internationally. Competitive pay and full benefits are offered.