Aviation Customer Service Specialist

Jet Aviation; West Palm Beach (FL); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Tuition reimbursement

Paid time off

Job summary

Jet Aviation in West Palm Beach, FL, is seeking a Customer Service Agent to warmly welcome passengers and crew, coordinate service requests, support transportation and catering arrangements, and collaborate with internal teams to ensure a polished, personal experience.

You will join a fast-moving aviation environment, where staying calm under pressure and delivering thoughtful service are valued. Prior hospitality or frontline experience is highly relevant and encouraged.

Qualifications

• Experience in hospitality, hotels, restaurants, airline operations, front desk, retail, healthcare, concierge, or other customer-facing roles can translate very well here.
• You do not need direct FBO experience to spark our interest.

Responsibilities

• Enjoy creating a warm, professional experience for others.
• Communicate clearly and thoughtfully.
• Stay organized and adaptable when priorities shift.
• Like solving problems and helping people feel supported.
• Want to build your career in a service-driven aviation environment.

Skills

Warm, friendly demeanor

Clear communication

Problem solving

Organizational skills

Teamwork

Job description

Jet Aviation in West Palm Beach, FL, is seeking a Customer Service Agent to warmly welcome passengers and crew, coordinate service requests, support transportation and catering arrangements, and collaborate with internal teams to ensure a polished, personal experience.

You will join a fast-moving aviation environment, where staying calm under pressure and delivering thoughtful service are valued. Prior hospitality or frontline experience is highly relevant and encouraged.