Aviation Customer Service & Billing Associate

Freeman Holdings Group; Abilene (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401(k) matching

PTO

Medical coverage

Dental coverage

Vision coverage

Bonuses

Job summary

Freeman Jet Center in Abilene, TX, seeks a courteous Aviation Customer Service Representative to greet crew and passengers, handle calls, assist at the counter, process payments, and ensure accurate invoicing. You will work with ground staff to deliver exceptional concierge service in a fast-paced aviation environment.

Ideal candidates have strong communication, attention to detail, and basic math skills; experience in customer service is a plus.

Qualifications

• Customer focus with friendly, extroverted demeanor.
• Excellent interpersonal and communication skills.
• Experience with payment processing, invoicing, and data entry.
• Basic math and computer literacy; proficient with Excel.
• Able to multitask, handle phones, and assist customers.
• High school diploma or equivalent; valid driver's license.

Responsibilities

• Handle and route calls with customer-oriented service.
• Face-to-face interactions at over-the-counter sales.
• Data entry, email communications, track inventory, process payments.
• Maintain attention to detail and ensure timely service.
• Connect clients to appropriate personnel; provide admin support.

Skills

Customer focus

Communication

POS systems

Microsoft Office

Basic math

Driving

Education

High School Diploma

Tools

Excel

POS software

Job description

Freeman Jet Center in Abilene, TX, seeks a courteous Aviation Customer Service Representative to greet crew and passengers, handle calls, assist at the counter, process payments, and ensure accurate invoicing. You will work with ground staff to deliver exceptional concierge service in a fast-paced aviation environment.

Ideal candidates have strong communication, attention to detail, and basic math skills; experience in customer service is a plus.