Avaya Systems Engineer | 24/7 Support & Upgrades

Worldwide TechServices; Evansville (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading managed services provider in Evansville, Indiana, seeks a skilled technician for Avaya systems support. You will provide high-quality technical assistance and manage complex issues related to Avaya communication platforms like IP Office and Aura. Ideal candidates will hold a Bachelor's degree in Computer Science or IT and possess over 3 years of relevant experience. Excellent troubleshooting skills and a strong customer service ethos are essential. Join a dynamic team and contribute to innovative solutions in technology.

Qualifications

• 3+ years of experience in Avaya systems support.
• Strong knowledge of Avaya communication systems including IP Office and Aura.
• Proficiency in network protocols such as TCP/IP and SIP.

Responsibilities

• Deliver high-quality technical support for Avaya communication systems.
• Troubleshoot and resolve complex issues related to Avaya platforms.
• Collaborate with teams to implement solutions and system upgrades.

Skills

Avaya communication systems

Troubleshooting

Customer service

Network protocols (TCP/IP, SIP)

Education

Bachelor's degree in Computer Science or IT

Job description

A leading managed services provider in Evansville, Indiana, seeks a skilled technician for Avaya systems support. You will provide high-quality technical assistance and manage complex issues related to Avaya communication platforms like IP Office and Aura. Ideal candidates will hold a Bachelor's degree in Computer Science or IT and possess over 3 years of relevant experience. Excellent troubleshooting skills and a strong customer service ethos are essential. Join a dynamic team and contribute to innovative solutions in technology.