AV/VTC Project Coordinator

Aac-Inc; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

Aac-Inc in Washington, DC seeks an AV/VTC Project Coordinator to plan and lead the delivery of executive meetings, conferences, webinars, training sessions, live events, and hybrid collaborations. This role interfaces with customers, presenters, technical teams, vendors, and stakeholders to ensure seamless event execution.

Responsibilities include coordinating systems, equipment, staffing, schedules, and vendors; configuring and operating AV/VTC systems; supporting Teams/Zoom/Webex; developing

Qualifications

• Requires a high school diploma/GED and 10+ years in AV/VTC environments.
• Experience coordinating enterprise AV/VTC and live/virtual/hybrid events.
• Strong hands-on knowledge of AV/VTC, video conferencing, audio, streaming, and recording.
• Experience with Teams, Zoom, Webex or similar platforms.
• Ability to develop production plans, run-of-show docs, SOPs, and technical docs.
• Experience supporting executive meetings or high-profile events.
• ITIL-based service management or lifecycle management experience.
• Relevant AV/VTC certifications.
• Must obtain an agency public trust suitability before start.

Responsibilities

• Plan and lead live, virtual, and hybrid AV/VTC events.
• Coordinate AV/VTC systems, rooms, staffing, and vendors.
• Configure, operate, monitor, and troubleshoot AV/VTC systems.
• Support Teams, Zoom, Webex and similar platforms.
• Develop run-of-show documents and contingency plans.
• Lead rehearsals and live event operations, monitoring quality.
• Diagnose hardware, software, network issues and coordinate resolution.
• Support system maintenance, upgrades, and lifecycle transitions.
• Maintain SOPs and asset inventories.
• Provide customer-facing and executive-level guidance.
• Participate in after-hours on-call support.

Skills

Event coordination

Project coordination

Customer liaison

AV/VTC troubleshooting

Live event operations

Education

High school diploma/GED

AA/BS degree (plus)

Tools

Microsoft Teams

Zoom

Cisco Webex

Job description

131 M Street NE, Washington, District of Columbia, United States

Tracking Code

26-019P

Position Type

Full-Time/Regular

The AV/VTC Project Coordinator plans, coordinates, and leads audiovisual (AV) and video teleconferencing (VTC) operations for executive meetings, conferences, webinars, training sessions, live events, and hybrid collaboration environments. This role serves as the primary liaison between customers, presenters, technical teams, vendors, and stakeholders to ensure seamless, professional event execution.

Responsibilities include but are not limited to:

• Plan and lead live, virtual, and hybrid AV/VTC events, including executive meetings, conferences, webinars, and training sessions.
• Coordinate AV/VTC systems, conference rooms, collaboration technologies, equipment, staffing, schedules, and vendors.
• Configure, operate, monitor, and troubleshoot AV/VTC systems, including video conferencing, cameras, audio/DSP systems, presentation systems, streaming, and recording technologies.
• Support Microsoft Teams, Zoom, Cisco Webex, and similar collaboration platforms.
• Develop production plans, run-of-show documents, cue sheets, technical procedures, and contingency plans.
• Lead rehearsals and live event operations while monitoring audio, video, presentations, streaming, and recording quality.
• Diagnose complex hardware, software, network, and interoperability issues and coordinate resolution with technical teams and vendors.
• Support system maintenance, upgrades, commissioning, lifecycle replacements, and transition of new systems into operations.
• Maintain SOPs, system documentation, equipment inventories, and asset records.
• Provide customer-facing and executive-level support, requirements gathering, presenter coaching, and technical guidance.
• Support incident, problem, and change management processes and participate in after-hours/on-call support as required.

Required Experience

Requirements & Qualifications:

• Requires a high school diploma/GED and a minimum of ten years of experience supporting AV/VTC environments comparable to a large enterprise or government organization. Formal technical training and/or further education (AA or BS) are a plus and may be substituted for some experience requirements.
• Experience coordinating and supporting enterprise AV/VTC environments and live, virtual, or hybrid events.
• Strong hands-on knowledge of AV/VTC systems, video conferencing, audio, presentation, streaming, and recording technologies.
• Experience troubleshooting AV/VTC hardware, software, network, and interoperability issues.
• Experience with Microsoft Teams, Zoom, Cisco Webex, or comparable platforms.
• Strong project coordination, organizational, problem-solving, and communication skills.
• Ability to develop production plans, run-of-show documentation, SOPs, and technical documentation.
• Demonstrated ability to work directly with customers, presenters, technical teams, and vendors in a professional, high-visibility environment.
• Ability to support time-sensitive events and provide after-hours/on-call support when required.
• Experience supporting executive/leadership meetings or high-profile events.
• Experience with ITIL-based service management, AV/VTC system commissioning, or technology lifecycle management.
• Relevant AV, VTC, IT, networking, or audiovisual production certifications.
• Must obtain an agency public trust suitability determination prior to start date.