AV/VTC Engineer for Federal Mission-Critical Systems

Koniag Government Services; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Data Solutions (KDS) is seeking an AV/VTC Engineer to support the USDA customer in the Washington, DC area. The role focuses on engineering, operating, and maintaining complex AV systems that keep remote teams connected and productive.

Responsibilities include designing conference spaces, configuring Crestron/AMX panels, managing Cisco Meeting Server and VCS, and delivering Tier 2/3 support with strong documentation and customer service skills.

Qualifications

• 3–5+ years of experience in AV engineering or VTC support.
• Hands-on experience with Cisco AV/VTC systems, including desktop and complex room systems.
• Working knowledge of Crestron and AMX control systems.
• Experience with Cisco Meeting Server and Cisco Telepresence VCS.
• Familiarity with Microsoft Teams, Zoom, SynergySky, Polycom, and OWL technologies.

Responsibilities

• Design complex AV systems and conference rooms to meet customer needs.
• Produce high-quality technical drawings and documentation.
• Recommend and integrate new and emerging AV technologies.
• Analyze enterprise systems to ensure uptime and maintain security and availability of all systems and data.
• Provide Tier 2/3 support for AV customers and manage service tickets.

Skills

AV/VTC systems

Cisco Telepresence

Crestron/AMX

ServiceNow

Technical documentation

Customer support

Tools

Crestron

AMX

Cisco Meeting Server

VCS

Microsoft Teams

Zoom

SynergySky

Polycom

OWL

ServiceNow

Job description

Koniag Data Solutions (KDS) is seeking an AV/VTC Engineer to support the USDA customer in the Washington, DC area. The role focuses on engineering, operating, and maintaining complex AV systems that keep remote teams connected and productive.

Responsibilities include designing conference spaces, configuring Crestron/AMX panels, managing Cisco Meeting Server and VCS, and delivering Tier 2/3 support with strong documentation and customer service skills.