AV Technician II - Live Events & Classrooms

University of Rochester; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

The University of Rochester is seeking an AV support professional to set up, operate, test, troubleshoot, and teardown audio and video equipment for live events and classrooms in Rochester, NY. A reliable phone is required for occasional event coordination calls or texts.

Responsibilities include coordinating AV deliveries, assisting clients, maintaining equipment, and providing clear documentation and clerical support as needed.

Qualifications

• High School diploma and 1 year of experience providing audiovisual support in classrooms or live events.
• Strong problem solving skills.
• Excellent customer service skills.
• Ability to communicate clearly and effectively.

Responsibilities

• Communicates with clients to understand technical needs.
• Coordinates delivery and setup of audiovisual (AV) needs for events and classes.
• Operates AV equipment.
• Troubleshoots and resolves technical issues that may arise during the event.
• Performs routine maintenance and repairs on equipment as needed.
• Ensures equipment is not damaged during use and is returned to its proper storage locations.
• Acts as a resource for students and staff to address questions or issues.
• Assists with developing detailed and consistent documentation for department processes and policies.
• Assists department with basic clerical work, including scheduling, organization, training and other related tasks.
• Other duties as assigned.

Skills

Customer service

Problem solving

Clear communication

Education

High School diploma

1 year audiovisual support experience

Tools

Microsoft Office

Google Apps

Job description

The University of Rochester is seeking an AV support professional to set up, operate, test, troubleshoot, and teardown audio and video equipment for live events and classrooms in Rochester, NY. A reliable phone is required for occasional event coordination calls or texts.

Responsibilities include coordinating AV deliveries, assisting clients, maintaining equipment, and providing clear documentation and clerical support as needed.