Audiovisual Technician II

001 University of Rochester; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

The University of Rochester is seeking an AV support professional to set up, operate, test, troubleshoot, and teardown audio and video equipment for live events and classrooms in Rochester, NY. A reliable phone is required for occasional event coordination calls or texts.

Responsibilities include coordinating AV deliveries, assisting clients, maintaining equipment, and providing clear documentation and clerical support as needed.

Qualifications

• High School diploma and 1 year of experience providing audiovisual support in classrooms or live events.
• Strong problem solving skills.
• Excellent customer service skills.
• Ability to communicate clearly and effectively.

Responsibilities

• Communicates with clients to understand technical needs.
• Coordinates delivery and setup of audiovisual (AV) needs for events and classes.
• Operates AV equipment.
• Troubleshoots and resolves technical issues that may arise during the event.
• Performs routine maintenance and repairs on equipment as needed.
• Ensures equipment is not damaged during use and is returned to its proper storage locations.
• Acts as a resource for students and staff to address questions or issues.
• Assists with developing detailed and consistent documentation for department processes and policies.
• Assists department with basic clerical work, including scheduling, organization, training and other related tasks.
• Other duties as assigned.

Skills

Customer service

Problem solving

Clear communication

Education

High School diploma

1 year audiovisual support experience

Tools

Microsoft Office

Google Apps

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 264 Hutchison Rd, Rochester, New York, United States of America, 14627

Opening: Worker Subtype: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 210203 Event and Classroom Management Work Shift: UR - Day (United States of America)

Range: UR URG 106 H

Compensation Range: $21.78 - $30.53 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities: Responsible for the safe and appropriate set up, installation, operation, testing, troubleshooting and teardown of audio and video equipment for live events, including projectors, microphones, speakers, cameras and lighting. Must have a reliable cell phone for occasional calls or text messages during events.

ESSENTIAL FUNCTIONS

• Communicates with clients to understand technical needs.
• Coordinates delivery and setup of audiovisual (AV) needs for events and classes.
• Operates AV equipment.
• Troubleshoots and resolves technical issues that may arise during the event.
• Performs routine maintenance and repairs on equipment as needed.
• Ensures equipment is not damaged during use and is returned to its proper storage locations.
• Acts as a resource for students and staff to address questions or issues.
• Assists with developing detailed and consistent documentation for department processes and policies.
• Assists department with basic clerical work, including scheduling, organization, training and other related tasks.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma and 1 year of experience providing audiovisual support in classrooms or similar environment or for live events required
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Basic proficiency in modern computer programs (Microsoft Office, Google Apps, etc.) required
• Strong problem solving skills required
• Excellent customer service skills required
• Ability to communicate clearly and effectively required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.