Audiovisual Technician II

University of Rochester; City of Rochester (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

University of Rochester seeks an Audiovisual Technician II to set up, operate, and troubleshoot AV equipment for live events and classrooms in Rochester, NY. You'll coordinate delivery, assist with documentation, and support staff and students.

Ideal candidates have a high school diploma and AV support experience, strong communication, and customer service skills. This role is based in the UR Event and Classroom Management department and requires good problem-solving abilities.

Qualifications

• High school diploma and 1 year of AV support experience in classrooms or live events.
• Or an equivalent combination of education and experience.
• Proficiency in Microsoft Office and Google Apps.
• Strong problem solving and excellent customer service.
• Ability to communicate clearly and effectively.

Responsibilities

• Set up, operate, test, troubleshoot, and teardown AV for live events.
• Coordinate delivery and setup of AV needs for events and classes.
• Operate AV equipment and resolve issues during events.
• Perform routine maintenance and keep equipment stored properly.
• Serve as resource for students and staff on AV questions.
• Assist with documentation and basic clerical tasks.
• Other duties as assigned.

Skills

Client communication

Problem solving

Customer service

Microsoft Office

Google Apps

Education

High School diploma

Equivalent combination of education and experience

Job description

Audiovisual Technician II### Audiovisual Technician IIApply: Hoyt Hall: Time as Reported / Per Diem: Posted Today: R275816As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.**Job Location (Full Address):**264 Hutchison Rd, Rochester, New York, United States of America, 14627**Opening:**Worker Subtype:RegularTime Type:Time as Reported / Per DiemScheduled Weekly Hours:As ScheduledDepartment:210203 Event and Classroom ManagementWork Shift:UR - Day (United States of America)Range:UR URG 106 HCompensation Range:$21.78 - $30.53*The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.***Responsibilities:**Responsible for the safe and appropriate set up, installation, operation, testing, troubleshooting and teardown of audio and video equipment for live events, including projectors, microphones, speakers, cameras and lighting. Must have a reliable cell phone for occasional calls or text messages during events.**ESSENTIAL FUNCTIONS*** Communicates with clients to understand technical needs. Coordinates delivery and setup of audiovisual (AV) needs for events and classes.* Operates AV equipment. Troubleshoots and resolves technical issues that may arise during the event.* Performs routine maintenance and repairs on equipment as needed. Ensures equipment is not damaged during use and is returned to its proper storage locations.* Acts as a resource for students and staff to address questions or issues.* Assists with developing detailed and consistent documentation for department processes and policies.* Assists department with basic clerical work, including scheduling, organization, training and other related tasks.* Other duties as assigned. **MINIMUM EDUCATION & EXPERIENCE*** High School diploma and 1 year of experience providing audiovisual support in classrooms or similar environment or for live events required* Or equivalent combination of education and experience **KNOWLEDGE, SKILLS AND ABILITIES*** Basic proficiency in modern computer programs (Microsoft Office, Google Apps, etc.) required* Strong problem solving skills required* Excellent customer service skills required* Ability to communicate clearly and effectively requiredThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.