AV Technician I — Classrooms, Meetings & Streaming

Salve Regina University; Newport (RI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits for employees

Wellness program

On-campus Fitness Center

Job summary

Salve Regina University seeks an entry-level Media Services Specialist I to support audiovisual, classroom, and conferencing technologies across the campus in Newport, RI.

You will work under the Associate Director of Academic Support Services and collaborate with IT staff to provide first-level technical support for university activities, events, and meetings, including occasional evenings and weekends.

Qualifications

• Basic familiarity with computers and common technology.
• Comfort with audiovisual tech such as displays, projectors, mics, speakers, cameras.
• Basic troubleshooting and problem-solving abilities.
• Willingness to learn unfamiliar technologies and procedures.
• Ability to follow written and verbal technical instructions.
• Strong customer-service orientation and ability to work with varied technical levels.

Responsibilities

• Provide first-level technical support for classrooms, meetings, events, and presentations.
• Assist with setup, operation, monitoring, and breakdown of AV and conferencing equipment.
• Document support activities and escalate complex issues as needed.
• Maintain equipment inventory and assist with replacement of classroom technology.
• Support faculty, staff, students, and guests in using supported technologies.

Skills

Basic computer skills

A/V tech familiarity

Troubleshooting

Customer service

Education

Pursuing degree or equivalent

Associate/Bachelor beneficial

Tools

Windows/macOS

Microsoft 365/Teams/Zoom

Video recording software

Job description

Salve Regina University seeks an entry-level Media Services Specialist I to support audiovisual, classroom, and conferencing technologies across the campus in Newport, RI.

You will work under the Associate Director of Academic Support Services and collaborate with IT staff to provide first-level technical support for university activities, events, and meetings, including occasional evenings and weekends.