AV TECHNICIAN

Graton-Resort-; Rohnert Park (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO 18 days (first year)

Life insurance

AD&D insurance

Disability insurance

401k match

Mental wellness services

Voluntary benefits

Complimentary meals

Discounts

Guest service bonus opportunities

Referral bonus

Tuition reimbursement

Volunteer events

Job summary

Graton Resort & Casino is seeking an AV Technician to join the Entertainment team. You will handle setup, operation, and striking of live events, supporting both in-house productions and third-party vendors to deliver top-tier guest experiences.

The role requires hands-on experience with audio-visual systems, knowledge of signal flow, and the ability to troubleshoot on the fly. Expect to work a variety of shifts in a dynamic casino environment with opportunities for growth.

Qualifications

• Effective communication with guests, team members and management.
• Willingness to support all shifts to meet business needs.
• Passion for the Audio-Visual field and ability to learn new technologies.
• Minimum 1 year of commercial AV hardware/software experience.
• Knowledge of signal flow in both audio and video systems.
• Willingness to set up and manage wiring/cabling for AV systems.
• Must be at least 21 years old.

Responsibilities

• Define responsibilities for setup, operation and strike of live events.
• Monitor audio levels and adjust channel programming for events.
• Collaborate with departments to meet AV requirements per schedule.
• Setup and monitor live music performances ensuring sound and visuals meet standards.
• Operate and troubleshoot AV software/hardware and perform routine maintenance.
• Assist third-party vendors when needed for events.
• Maintain AV inventory and ensure items are in stock.

Skills

Effective communication

Shift availability

AV passion

1+ year AV experience

Signal flow knowledge

Wiring & cabling

21+ years old

Tools

Crestron control systems

Midas M32R

CAT6 repair

Coax repair

Fiber optic repair

Job description

Full-Time Team Members are eligible for:

• Medical Insurance with Kaiser Permanente
• Delta Dental
• VSP Vision
• Paid Time Off (up to 18 days in the first year)
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Short-Term Disability & Long-Term Disability
• 401k Company Match: 100% on the first 4%
• Mental wellness services through Spring Health
• Voluntary Benefits (e.g. Pet insurance, car insurance, legal services)
• Complimentary meals during shift
• Discounts within our community
• Quarterly Guest Service Bonus Opportunities
• Team Member Referral Bonus
• Tuition Reimbursement
• Graton-Sponsored Volunteer Events

Department

ENTERTAINMENT

Job Description

Position Summary: The AV Technician will be joining a highly successful and functional Entertainment/ AV team that supportsthe needs of Graton Resort and Casino. This position is responsible for all Audio-Visual equipment andsystems with the purpose of creating the best possible guest experience. This role assists in the setup,operation, and striking of live events, as well as supporting third party vendors needed to successfullyoperate an event.

Essential Functions:

1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promotingour values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Monitor audio levels throughout property, adjust required channel programming such as sportingevents that are broadcast throughout property using the Crestron distribution system on IPAD.
4. Collaborate with other departments to ensure that all AV requirements are met based on businessneeds and the event calendar.
5. Setup and monitor Live music performances for nightly entertainment and special events to ensurequality sound, presentation and production.
6. Utilize M32R Midas digital mixer to control sound quality for live music at various locations on property.
7. Operate, troubleshoot, and perform routine maintenance on all AV software and hardware.
8. Constantly monitor the casino floor, ensuring that all audio and visual screens are functioning properly.
9. Set up, assist, and operate AV equipment for live events including setting up microphones, speakers,audio mixers, lighting effects, facilitating bands and DJs.
10. Assist third-party resources that may be required to support an event, such as sound and lightingengineers.
11. Taking a proactive approach to ensuring AV system performance, reliability, and support, while alsorecommending solutions to address system issues.
12. Receive and respond to incoming calls, pages, and/or e-mails regarding AV software/hardware problems.
13. Help maintain AV equipment inventory, ensuring that commonly used items are in stock and available.
14. Troubleshoot and repair software and hardware as needed.
15. Be familiar with OSHA safety codes regarding Audio Visual and Low Voltage infrastructures.
16. This job description is not an exclusive or exhaustive list of all job functions that a team member in thisposition may be asked to perform from time to time. Duties and responsibilities can be changed,expanded, reduced, or delegated by Management to meet the business needs of the property.

Requirements

Required Qualifications:

1. Ability to communicate effectively with Guests, Team Members and Management in both written andverbal form.
2. Requires the availability for all shifts and hours to support business needs.
3. A passion for the Audio-Visual field, being able to learn new technologies in a rapidly evolving industry.
4. Minimum of one (1) years' experience with commercial Audio-Visual software and hardware.
5. Knowledge of signal flow in both audio and video systems to ensure proper setup and performance.
6. Proficient in setting up and managing wiring, connectors, and cabling for both audio and video systems.
7. Must be at least 21 years of age.
8. Working knowledge and/or experience in maintaining the following:
   1. Television Displays QC
   2. Sound Systems QC
   3. Live entertainment support
   4. Experience in CAT6 repair and Termination is a plus
   5. Experience in COAX repair and Termination is a plus
   6. Experience in Fiber optic repair and termination is a plus
   7. Experience with Crestron control systems is a plus
   8. Live Event Support

Physical Requirements:

1. Standing up to 100% of your shift or up to 8 plus hours.
2. Walking up to 100% of your shift or up to 8 plus hours.
3. Sitting up to 100% of your shift or up to 8 plus hours.
4. Bending up to 100% of your shift or up to 8 hours plus
5. Twisting up to 100% of your shift or up to 8 hours plus
6. Climbing, including ladders up to 100% percent or up to 8 hours plus
7. Kneeling up to up to 100% percent or up to 8 hours plus
8. Squatting up to up to 100% percent or up to 8 hours plus
9. Lift/Cary/Push/Pull up to 100 pounds and up to 100% of your shift or 8+ hours
10. Reaching above the shoulders and other hand arm use up to 100% of your shift or 8+ hours

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