AV Technician

UW-Stout Polytechnic; Menomonie (WI); On-site; USD 54,000 - 78,000; Full time

Job summary

UW-Stout Polytechnic in Menomonie, Wisconsin, invites applications for an AV Technician who will support the digital learning environment and instructional media needs for instructors and students across classrooms, labs, and meeting spaces.

The role covers installing, troubleshooting, and maintaining AV systems, training faculty, collaborating on AI-enabled instructional technologies, and coordinating with Learning Technology Services.

Qualifications

• Associate’s degree or equivalent experience.
• Familiarity with emerging AV technology.
• Experience with presentation technology using control systems such as Crestron, Extron, and Q-SYS.
• Ability to troubleshoot and solve problems.

Responsibilities

• Integrates, maintains, monitors, and troubleshoots moderately complex, routine, and varied AV, videoconferencing, and instructional technology.
• Provide technical skills to troubleshoot audio, video, media control systems, and instructional media hardware.
• Provide media and AV solutions that support instructional activities and align with pedagogical goals.
• Maintains and operates technical systems and infrastructure.
• Consult with faculty, staff, and students to plan, design, and implement AV and AI-enabled instructional technologies.

Skills

Troubleshooting

AV technology

Communication

Training

Education

Associate’s degree or equivalent experience

Tools

Crestron

Extron

Q-SYS

Teams

Zoom

Job description

The University of Wisconsin-Stout Polytechnic (UW-Stout Polytechnic), Wisconsin’s Polytechnic University, is seeking applications for AV Technician. This position plays a key role in supporting the digital learning environment and instructional media needs of instructors and students at a Polytechnic University.

This position will provide support for instructional and classroom audio-visual (AV) technology including recommending solutions, troubleshooting, providing training and consultation services. The AV Technician assists with planning and designing AV technologies in all classrooms, labs, and meeting rooms. This position will also provide video support in learning environments. UW-Stout Polytechnic invites applicants who have strengths in communication, training, collaboration, and emerging AV technology strategy. This position reports directly to the Teaching, Learning and Technology Director.

At UW-Stout Polytechnic, we pride ourselves on innovation and service to our students, staff, and faculty. UW-Stout Polytechnic has offered the eStout laptop program for 20 years. We value strong leadership and a spirit of collaboration and customer service in working with this program.

This position requires work to be performed on location at the University of Wisconsin-Stout Polytechnic campus in Menomonie, Wisconsin.

Anticipated start date in November 2026.

Key Job Responsibilities:

• Integrates, maintains, monitors, and troubleshoots moderately complex, routine, and varied services, systems, networks, applications, and instructional technology, including control systems and hardware for audio-visual (AV), videoconferencing, and distance education, following established processes and procedures.
• Provide technical skills to troubleshoot audio, video, media control systems, and instructional media hardware in the learning environment as required.
• Provide media and AV solutions that support instructional activities, ensure alignment with pedagogical goals and technology standards.
• Maintains and operates technical systems and infrastructure.
• Participate in campus projects and initiatives by representing instructional technology design, needs, and principles.
• Consult with faculty, staff, and students to plan, design, and implement AV and AI-enabled instructional technologies for classrooms and learning spaces.
• Consult with faculty, staff and students on audio, video, and visual design and production strategy.
• Provide training to instructors and staff on instructional technology applications, systems, media hardware and software, and best practices that support the digital learning environment.
• Participates in the evaluation of new vendor software releases and impact. Documents and communicates system enhancements and changes.
• Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations.
• Configures, maintains, upgrades, develops, and tests IT systems, infrastructure and services in alignment with industry best practices.
• Create and update instructional support documentation and materials including tutorials, user guides, and other web-based resources to facilitate technology adoption.
• Assist in the planning, development, and management of classroom media strategies, including scheduling, maintenance, lifecycle replacement, and resource allocation.
• Maintain inventory for replacement as well as upgrade AV and media equipment in learning spaces, ensuring compliance with university standards and readiness for instructional use.
• Contribute to the assessment and evaluation of instructional technology effectiveness, gathering feedback, and making recommendations for improvements.
• Partner with stakeholders to pilot the implementation of AI-enabled and emerging instructional technologies to improve reliability, accessibility, and learning outcomes.
• Familiarity with AI and its use in higher education technology software and hardware.
• Serves as a point of contact for internal and external stakeholders to identify needs, provide solutions, and communicate issue updates and resolutions.
• Assists with the planning and implementation of small to medium technical projects as needed.
• Perform related work as required to support the activities of Learning Technology Services (e.g., video support, AV and media classroom technology, Learning Glass, etc.)
• Participate in ongoing professional development to stay current with emerging trends in instructional technology to continuously enhance the university’s learning environment.
• This position will require the ability to move and carry equipment (up to 30 lbs.) and navigate environments when installing systems. This will require standing for periods of time. This work will include climbing ladders and the use of power tools.

Department:

Learning Technology Services (LTS) is a unit with the Learning and Information Technology Department and serves as an instructional center focusing on teaching and learning for instructors of the University of Wisconsin-Stout Polytechnic community. Offering a range of services, LTS partners with faculty and staff to provide expertise, training and support to assist instructors with incorporating instructional technology into their teaching practice and creating technology-enhanced instructional materials.

Additional Information:

Competitive salary commensurate with the qualifications and experience.

The salary range for this position at UW-Stout Polytechnic is $54,000 – $78,000. The Universities of Wisconsin provides an excellent benefits package, including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

This position works closely with faculty and staff across the institution. The ability to participate in on-site, campus-based activities is required.

Sponsorship is not available for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the expected employment term. Employees must be authorized to work in the United States. If you have questions regarding this, please contact our Human Resources office, Phone: [phone].

Required Qualifications:

• Associate’s degree or equivalent experience.
• Familiarity with emerging AV technology.
• Experience with presentation technology using control systems such as Crestron, Extron, and Q-SYS.
• Ability to troubleshoot and solve problems.

Preferred Qualifications:

• Familiarity with distance education, audio/video conferencing systems.
• Experience working with the administration of video conferencing platforms such as Teams, Zoom.
• Experience training the use of classroom technology.
• Experience working with secure network enterprise systems.
• Understanding of instructional learning principles.
• Multimedia support experience, preferably with higher education.
• Experience supervising others.
• Demonstrated organizational skills with the ability to manage complex tasks and projects.
• Demonstrated exceptional oral, written, interpersonal communication skills.
• Familiarity with AI use in higher education technology.

Contact Information:

For questions regarding this position or recruitment, please contact:

Search Chair: Jen Ekblad

If you need assistance with the online application process or if you submitted your application prior to uploading the required application materials, please contact:

Guidelines to ensure consideration:

• Applicants must complete all required fields and attach all required application materials.
• Within your cover letter address each of the Minimum/Required Qualifications specified for this position. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

It is the policy of UW-Stout Polytechnic to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment is not denied because of the need to make reasonable accommodation for a qualified individual's disability.

The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

Employment is contingent upon the final candidate’s completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidates’ professional references questions regarding employee misconduct, sexual violence, and sexual harassment. Reference checks must be conducted at a minimum with three professional references, at least one of which must be a prior supervisor.

Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout Polytechnic is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.