Av Technician

TEK Systems; Cambridge (AL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems in Cambridge, MA seeks an AV Onsite Technician to deliver white-glove audiovisual support across conference rooms and collaboration spaces. You will be the primary contact for end users, ensuring systems are fully functional and well-supported, with strong troubleshooting and customer service skills.

The role involves coordinating with internal and external resources, performing preventative maintenance, and documenting actions.

Qualifications

• Experience supporting Audio Visual (AV) systems in a corporate or enterprise environment.
• Strong troubleshooting skills for AV hardware, software, and conferencing technologies.
• Experience with Crestron systems and Biamp audio technologies.
• Excellent customer service and communication skills.

Responsibilities

• Provide onsite AV support for tenants and end users across conference rooms, meeting spaces, and collaboration environments.
• Assist with meeting planning, room setup, testing, and meeting kickoffs.
• Perform preventative maintenance on AV equipment to ensure optimal system performance.
• Troubleshoot and resolve hardware, software, and connectivity issues related to audiovisual systems.
• Support technologies including Crestron control systems, Biamp audio solutions, and other AV platforms.
• Coordinate with internal teams and external technical resources to ensure timely resolution of technical issues.
• Monitor meeting room functionality and proactively address potential concerns before they impact users.
• Deliver exceptional customer service while maintaining a visible and approachable presence throughout the campus.
• Document issues, resolutions, and maintenance activities as needed.

Skills

AV systems support

Troubleshooting AV hardware

Crestron control systems

Biamp audio technologies

Customer service

Independent work

End-user tech support

Tools

Crestron

Biamp

Job description

AV Onsite Technician

Location: Cambridge, MA

Overview

We are seeking a customer-focused AV Onsite Technician to provide white-glove audiovisual support within a technology campus environment.

This individual will serve as the primary point of contact for end users, ensuring conference rooms, meeting spaces, and AV technologies are fully

functional and supported. The ideal candidate will have strong troubleshooting skills, a proactive service mindset, and experience supporting enterprise AV

systems.

Responsibilities

• Provide onsite AV support for tenants and end users across conference rooms, meeting spaces, and collaboration environments.
• Assist with meeting planning, room setup, testing, and meeting kickoffs.
• Perform preventative maintenance on AV equipment to ensure optimal system performance.
• Troubleshoot and resolve hardware, software, and connectivity issues related to audiovisual systems.
• Support technologies including Crestron control systems, Biamp audio solutions, and other AV platforms.
• Coordinate with internal teams and external technical resources to ensure timely resolution of technical issues.
• Monitor meeting room functionality and proactively address potential concerns before they impact users.
• Deliver exceptional customer service while maintaining a visible and approachable presence throughout the campus.
• Document issues, resolutions, and maintenance activities as needed.

Required Skills

• Experience supporting Audio Visual (AV) systems in a corporate or enterprise environment.
• Strong troubleshooting skills for AV hardware, software, and conferencing technologies.
• Experience with Crestron systems and Biamp audio technologies.
• Excellent customer service and communication skills.
• Ability to work independently while collaborating effectively with technical teams.
• Experience supporting conference rooms, meeting spaces, and end-user technologies.

Preferred Qualifications

• Experience supporting executive meetings and high-profile events.
• Familiarity with Microsoft Teams Rooms, Zoom Rooms, or similar collaboration technologies.
• Background in corporate audiovisual support or managed services environments.

Job Type & Location

This is a Contract to Hire position based out of Cambridge, MA.

Pay and Benefits

The pay range for this position is $25.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cambridge,MA.

Application Deadline

This position is anticipated to close on Sep 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.