AV/Structured Cabling Manager

Rippling; Grand Rapids (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

Rippling is searching for a leader to oversee the operational execution of AV and Structured Cabling solutions in Grand Rapids, Michigan. The successful candidate will manage engineering and project delivery teams, ensuring projects meet standards for quality, budget, and timelines. A bachelor's degree in engineering and extensive experience in AV integration or similar is required. We highly value strong communication skills and the ability to work collaboratively in a fast-paced environment.

Qualifications

• Bachelor’s degree in engineering and/or 5+ years of experience in AV integration, Structured Cabling, or similar technical contracting environments.
• Proven experience leading Engineering and/or Project Management teams.
• Excellent critical thinking skills and attention to detail.
• Effective communication skills for conveying technical concepts.

Responsibilities

• Own end-to-end performance across all AV and Structured Cabling projects.
• Lead and develop a multi-disciplinary team of Project Managers and Engineers.
• Drive achievement of revenue, gross margin, and labor efficiency targets.
• Ensure engineering and project management functions operate consistently.

Skills

Project Management

AV Integration

Structured Cabling

Team Leadership

Critical Thinking

Communication Skills

Budget Management

Attention to Detail

Safety Standards Knowledge

Education

Bachelor's degree in engineering

5+ years of experience in AV integration or similar

Tools

Microsoft Office Suite

Procore

Dtools

Job description

At CS Erickson, we are redefining what the industry expects from a trade company by building a world-class, professional organization. We instill confidence in our customers by making every interaction insightful, proactive, and simple. We offer solutions from electrical engineering to AV equipment and installation. More than just getting the job done, we take pride in going the extra mile on every project, ensuring expert craftsmanship and treating every facility as if it were our own.

If you’re excited about joining a team that’s on a mission to push the boundaries of what’s possible in the trades, we have opportunities for talented individuals. Our fast-paced, entrepreneurial culture rewards self-starters who want to contribute to an organization that’s leading the way in innovation, quality, and professionalism in the industry.

About the role

This position is responsible for leading the operational execution of our AV and Structured Cabling solutions. This role builds and manages the engineering and project delivery teams, ensuring projects are delivered on time, on budget, and to company standards.

This role owns the short-term P&L performance of the groups, including gross margin, labor efficiency, and execution consistency translating company strategy into scalable processes, team structure, consistent execution and ensures engineering effectively supports both preconstruction and project delivery.

What you'll do

• Own end-to-end performance across all AV and Structured Cabling projects including schedule, budget, and quality outcomes.
• Lead and develop a multi-disciplinary team of Project Managers, Project Coordinators, and Engineers across AV and Structured Cabling.
• Own short-term P&L performance, driving achievement of revenue, gross margin and labor efficiency targets.
• Establish and maintain scalable processes across Engineering and Project Management, from project handoff through closeout.
• Monitor project financial health, ensure accurate forecasting, and lead timely identification, pricing, and capture of change orders.
• Ensure engineering and project management functions operate consistently along defined standards for quality, documentation, and client communication.
• Align engineering and PM resources across active project needs and the sales pipeline, in partnership with senior leadership.
• Support complex bids and design-build opportunities validating project approach, risk, constructability, and resource requirements.
• Serve as the primary escalation point for project issues, resolving challenges proactively before executive involvement is required.

Qualifications

• Bachelor’s degree in engineering and/or 5+ years of experience in AV integration, Structured Cabling, or similar technical contracting environments
• Proven experience leading Engineering and/or Project Management teams
• Excellent critical thinking skills and attention to detail.
• Effective communication skills for conveying technical concepts to both technical and non-technical audiences.
• Familiarity with building safety standards and regulations.
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented with a demonstrated record of meeting and exceeding performance targets.
• Strong proficiency in construction/workplace software:
• Microsoft Office Suite
• Procore
• Dtools

Winning Behaviors and Competencies

• Real-time Communication is key to success: We will communicate real-time to our team members and clients.
• Knowing our projects is key to success: Preplanning and continuous planning habits lead to success. We will preplan every project, every time, no exceptions.
• Responsiveness is key to our success: We will deliver on time on all commitments and approach every request with a sense of urgency. This is our differentiator.
• Accountability is key to our success: I have a clear understanding of what I am responsible for and will ensure I have enabled good routines and habits that ensure successful outcomes.
• We are professionals and will hold ourselves to the highest standards: The services and products we deliver will represent this belief. In return we will become role models for our youth, enhance our brand reputation and provide high value outcomes and exceptional experiences for our partners and clients.

CS Erickson is an equal opportunity employer

CS Erickson extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

CS Erickson is committed to working with and providing reasonable accommodation to applicants with disabilities. CS Erickson will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.