AV Solutions Sales Support Specialist

EOS IT Solutions; Nashville (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

EOS IT Solutions, Nashville, is seeking a Sales Support Associate to drive sales growth by engaging with potential clients and supporting account teams. You will promote AV products, qualify leads, and assist with forecasting while maintaining high levels of customer service.

Ideal candidates have 3+ years in inside sales, strong communication, plus experience with Salesforce/Jira. This role requires collaboration with external teams and delivering compelling demos to close sales.

Qualifications

• Minimum 3 years of experience in inside sales or a related field.
• Strong communication and interpersonal skills.
• Familiarity with CRM software (Salesforce, Jira).
• Proven ability to meet and exceed sales targets.
• Technical aptitude and quick learning of AV products and solutions.
• Self-motivated and results-driven with a passion for sales and customer service.
• Previous experience in audiovisual technology sales.

Responsibilities

• Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
• Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.
• Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.
• Lead Qualification: Assess and qualify leads from various sources to determine sales potential.
• Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.
• Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.
• CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.
• Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.
• Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.
• Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.

Skills

Inside sales

CRM proficiency

Communication skills

Sales targets achievement

Tools

Salesforce

Jira

Job description

EOS IT Solutions, Nashville, is seeking a Sales Support Associate to drive sales growth by engaging with potential clients and supporting account teams. You will promote AV products, qualify leads, and assist with forecasting while maintaining high levels of customer service.

Ideal candidates have 3+ years in inside sales, strong communication, plus experience with Salesforce/Jira. This role requires collaboration with external teams and delivering compelling demos to close sales.