AV Service & Troubleshooting Specialist (Travel Up to 50%)

Conference Technologies; Portland, Gresham (OR, OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Conference Technologies is seeking an AV Service Specialist to troubleshoot and maintain AV systems for clients in the Portland area. You will identify issues, load updates, and ensure high-quality service delivery with a focus on customer experience.

Ideal candidates have 4+ years in AV integration, strong communication skills, and a willingness to work independently with minimal supervision. Travel up to 50% may be required.

Qualifications

• AV/IT networking knowledge is required or highly valued.
• Customer service experience is essential.
• Attitude and aptitude for learning and handling diverse situations.

Responsibilities

• Troubleshoot and resolve complex AV issues.
• Perform preventative maintenance on AV systems to ensure optimal operation.
• Collaborate with Programmers to load updated files and configurations.
• Other tasks as assigned by the supervisor.

Skills

Customer service

Communication

Problem solving

Independent work

Education

Associate's degree (preferred)

Tools

AV systems

Job description

Conference Technologies is seeking an AV Service Specialist to troubleshoot and maintain AV systems for clients in the Portland area. You will identify issues, load updates, and ensure high-quality service delivery with a focus on customer experience.

Ideal candidates have 4+ years in AV integration, strong communication skills, and a willingness to work independently with minimal supervision. Travel up to 50% may be required.