AV Service & Maintenance Sales Specialist

Ford Audio-Video (Ford AV); Dallas (TX); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Ford Audio-Video (Ford AV) is seeking a Service Sales Representative to drive new and renewal business by selling customized AV service and maintenance contracts. You will partner with internal teams to tailor service solutions, maintain client relationships, and manage the full contract lifecycle.

The role involves calls, visits, and presentations to secure opportunities, with Proposals and ongoing support.

Qualifications

• B2B sales experience in enterprise technology preferred.
• Excellent communication, relationship-building, and follow-up skills.
• Self-starter with a consultative sales mindset.
• Experience with AV systems, construction, or blueprint reading is a plus.
• Bachelor's degree in a related field is a plus.

Responsibilities

• Drive new and renewal business by selling customized AV service and maintenance contracts.
• Partner with internal teams to create custom service solutions.
• Maintain client relationships and provide ongoing support.
• Conduct calls, visits, and presentations to secure new and renewal contracts.
• Generate tailored proposals and manage contract documentation.
• Respond to inquiries and guide clients through the full contract lifecycle.
• Analyze trends and identify opportunities for growth.
• Represent Ford AV at trade shows and industry events.

Skills

B2B sales

Communication

Relationship-building

Consultative selling

Self-starter

Microsoft Office

AV systems knowledge

Construction/blueprints

Outbound sales

Customer service

Marketing

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

As a Service Sales Representative at Ford AV, you will drive new and renewal business by selling customized AV service and maintenance contracts. This role combines client relationship management with solution development, ensuring long-term customer satisfaction and growth opportunities. Sell and manage AV service and maintenance contracts. Partner with internal teams to create custom service solutions. Maintain client relationships and provide ongoing support. Conduct calls, visits, and presentations to secure new and renewal contracts. Generate tailored proposals and manage contract documentation. Respond to inquiries and guide clients through the full contract lifecycle. Analyze trends and identify opportunities for growth. Represent Ford AV at trade shows and industry events.

Qualifications

• B2B sales experience in a communication or enterprise technology industry, preferred.
• Excellent communication, relationship-building, and follow-up skills.
• Self-starter with a consultative sales mindset.
• Proficiency in Microsoft Office and general computer use.
• Experience with AV systems, construction, or blueprint reading is a plus.
• Background in outbound sales, marketing, or customer service is helpful.
• Bachelor's degree in a related field is a plus.