AV Programmer (Req #1456)

ePlus inc.; New York (NY); On-site; USD 48,000 - 76,000; Full time

Job summary

ePlus inc. is seeking an AV Programmer to deliver collaborative AV systems for customers across the New York area. The role requires hands-on programming, integration, and commissioning of AV solutions with Extron, Crestron, QSC and other vendors in dynamic client environments.

The position involves coordinating with project managers, installing and wiring equipment, and ensuring timely delivery of projects. Travel is expected; knowledge of Teams/Zoom is beneficial and CTS is required.

Qualifications

• 5+ years of Audio/Visual programming experience.
• CTS required; CTS-I preferred.

Responsibilities

• Serve as a technical resource on the Professional Services Collaboration systems delivery team.
• Communicate clearly with customers, coworkers and project stakeholders.
• Report job conditions and work completed to Project Manager daily.
• Closeout and document completed projects and provide deliverables to the Project Manager.
• Maintain and procure materials required for onsite installation.
• Meet installation deadlines as directed by Project Manager.
• Travel as needed.

Skills

AV programming

Control programming

AV commissioning

DSP programming

Video conferencing

Network configuration

Rack installation

Cable termination

Schematic review

AV signaling basics

Tools

Extron

Crestron

QSC

Cisco

Logitech

Poly

Job description

Overview

• Candidates must be located in or near Rochester, Buffalo, Syracuse, Albany, or NYC New York areas*

Overview

• Candidates must be located in or near Rochester, Buffalo, Syracuse, Albany, or NYC New York areas*

As an AV Programmer you will serve as a valued resource and team member delivering collaborative AV systems to our customers.

Your Impact

The Essential Functions Of This Position Include

• Perform as a technical resource on the Professional Services Collaboration systems delivery team
• Strong and accurate communication skills with customers, coworkers, and project stakeholders
• Report job conditions and work completed to Project Manager daily
• Closeout and document completed projects; provide closeout deliverables to project manager
• Maintain and procure materials required for onsite installation
• Meet installation deadlines as directed by Project Manager
• Ability to self-manage workload based on forecasted project schedule
• Able to travel

Qualifications

• 5+ years of Audio / Visual programming experience
• Control Programming (Extron, Crestron, QSC, Cisco)
• Logitech, HP Poly, and Crestron Flex Commissioning
• DSP Programming (QSC, Biamp, Shure)
• Experience with Microsoft Teams, and Zoom
• Switch and IP configuration of A/V devices (ie. Crestron, Extron, Cisco Video Endpoints)
• Racking equipment and internal wiring of racks
• Proficient with cable pulling, audio, video, control, & network terminations.
• Hands-on knowledge and experience in the implementation, and maintenance of some or all of the following technologies:
  • Advanced understanding of signal flow, wiring and building structural standards.
  • AV signaling standards:
    • Video Signal types: HDMI
    • Display types & uses
    • Audio Signal Types: Balanced/unbalanced line level, microphone, 70v/8ohm speaker
    • Connectors: HDMI,BNC, RCA, XLR, ¼” TRS, Phoenix, RJ45
  • Digital Signage –hardware & delivery methodology
• Complex troubleshooting of A/V equipment and system failures
• Able to understand and review AV schematic drawings to build from
• Understanding general principles behind audio and video theory, understanding how to utilize test equipment necessary for a fully functional system.
• Knowledge of basic power and electrical concepts
• Construction knowledge (Proper installation of equipment in ceilings and/or walls)
• Proper hand and power tool operations and safety
• Ability to thrive in a challenging, fast-paced environment
• Ability and willingness to teach and mentor others
• Self-starter with a focus on quality work, balanced with achieving results within acceptable timeframes
• Ability to effectively communicate with coworkers, customers/vendors, and management. Present a positive professional image to all levels of the organization
• Ability to effectively work independently and in a team environment managing a range of customers and technical situations
• Ability to lead projects and project team members
• Forward-looking, innovative, enthusiastic, and ambitious team player, high performer.
• Ability to easily interface with external and internal stakeholders using a solutions-oriented approach.
• Strong verbal and written communication, customer-facing skills, and a positive attitude are required
• Excellent customer service skills
• AVIXA CTS required
• AVIXA CTS-I preferred

Position Specifics

The initial base salary range for this position is expected to be between $35.00 and $55.00 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.

Notice to Recruiting Agencies:

ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.