AV Programmer (Req #1456)

ePlus inc.; City of Rochester (NY); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

401(k)

Employee stock purchase program

Paid time off

Job summary

ePlus inc. in Rochester, NY is seeking an experienced AV Programmer to design and implement collaborative AV systems for customers. The role requires hands-on programming, integration, and onsite installation oversight.

You will work with Extron, Crestron, QSC, Cisco, Logitech, HP Poly devices, and DSP platforms, coordinating with teams and customers to meet schedules and performance goals. Travel to client sites is expected.

Qualifications

• 5+ years of Audio/Visual programming experience.
• Experience with control programming on Extron, Crestron, QSC, Cisco.
• DSP programming experience with QSC/Biamp/Shure.
• Experience with Microsoft Teams and Zoom in AV environments.
• IP configuration of AV devices and network terminations.
• Ability to read AV schematics and build from them.
• Proficient in signaling standards (HDMI, etc.) and display/audio hardware.

Responsibilities

• Serve as a technical resource on the Professional Services Collaboration systems delivery team.
• Communicate effectively with customers, coworkers and project stakeholders.
• Report work status to Project Manager daily.
• Close out projects and deliver required documents to the project manager.
• Procure materials and manage on-site installation logistics.
• Meet installation deadlines as directed by the Project Manager.
• Travel as required to client sites and projects.
• Lead projects and mentor team members as needed.

Skills

AV programming

Control programming

DSP programming

Teams/Zoom

IP network config

Rack wiring

Cable terminations

AV signaling HDMI

Schematic review

Project leadership

Tools

Extron

Crestron

QSC

Cisco

Logitech

HP Poly

Crestron Flex

Biamp

Shure

Job description

Candidates must be located in or near Rochester, Buffalo, Syracuse, Albany, or NYC New York areas

As an AV Programmer you will serve as a valued resource and team member delivering collaborative AV systems to our customers.

Your Impact

The essential functions of this position include:

• Perform as a technical resource on the Professional Services Collaboration systems delivery team
• Strong and accurate communication skills with customers, coworkers, and project stakeholders
• Report job conditions and work completed to Project Manager daily
• Closeout and document completed projects; provide closeout deliverables to project manager
• Maintain and procure materials required for onsite installation
• Meet installation deadlines as directed by Project Manager
• Ability to self-manage workload based on forecasted project schedule
• Able to travel

Qualifications

• 5+ years of Audio / Visual programming experience
• Control Programming (Extron, Crestron, QSC, Cisco)
• Logitech, HP Poly, and Crestron Flex Commissioning
• DSP Programming (QSC, Biamp, Shure)
• Experience with Microsoft Teams, and Zoom
• Switch and IP configuration of A/V devices (ie. Crestron, Extron, Cisco Video Endpoints)
• Racking equipment and internal wiring of racks
• Proficient with cable pulling, audio, video, control, & network terminations.
• Hands-on knowledge and experience in the implementation, and maintenance of some or all of the following technologies:
  • Advanced understanding of signal flow, wiring and building structural standards.
  • AV signaling standards:
    • Video Signal types: HDMI
    • Display types & uses
    • Audio Signal Types: Balanced/unbalanced line level, microphone, 70v/8ohm speaker
    • Connectors: HDMI,BNC, RCA, XLR, ¼" TRS, Phoenix, RJ45
  • Digital Signage –hardware & delivery methodology
• Complex troubleshooting of A/V equipment and system failures
• Able to understand and review AV schematic drawings to build from
• Understanding general principles behind audio and video theory, understanding how to utilize test equipment necessary for a fully functional system.
• Knowledge of basic power and electrical concepts
• Construction knowledge (Proper installation of equipment in ceilings and/or walls)
• Proper hand and power tool operations and safety
• Ability to thrive in a challenging, fast-paced environment
• Ability and willingness to teach and mentor others
• Self-starter with a focus on quality work, balanced with achieving results within acceptable timeframes
• Ability to effectively communicate with coworkers, customers/vendors, and management. Present a positive professional image to all levels of the organization
• Ability to effectively work independently and in a team environment managing a range of customers and technical situations
• Ability to lead projects and project team members
• Forward-looking, innovative, enthusiastic, and ambitious team player, high performer.
• Ability to easily interface with external and internal stakeholders using a solutions-oriented approach.
• Strong verbal and written communication, customer-facing skills, and a positive attitude are required
• AVIXA CTS required
• AVIXA CTS-I preferred

Position Specifics

The initial base salary range for this position is expected to be between $35.00 and $55.00 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.