AV Operations Lead — Events & Live Experiences

Rivers Casino; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Rivers Casino in Pittsburgh is seeking an experienced Audio Visual Manager to oversee the design, installation, and maintenance of AV systems across the property, including event support and budgeting. You will lead a team of AV specialists and coordinate with sales for event planning to ensure top-tier experiences for guests.

The role requires three+ years in AV, strong IT fundamentals, excellent English communication, and a flexible schedule to accommodate events and holidays.

Qualifications

• Experience with computers and software.
• Experience cabling audio video systems.
• Minimum three years AV experience.
• At least one year planning events related to Audio Video needs.
• Knowledge of information technology fundamentals.
• Willingness to work various shifts including holidays.
• Excellent communication skills to interact effectively with team members and guests in English.

Responsibilities

• Survey, design, install, and test AV hardware and software elements.
• Research and develop emerging technologies and applications in the AV industry.
• Act as the first point of contact for event planning meetings and client walk-throughs with the sales team.
• Prepare AV operational budget for review.
• Conduct pre-event tests and verify equipment according to BEO Orders.
• Monitor audio and video quality throughout events as needed.
• Devise solutions for complex customer problems.
• Handle setup and tear down for onsite and offsite activities.
• Maintain the RF-IP Video network across the property.
• Provide end-user support for scheduling software and web applications.
• Maintain LCD, DLP, LED displays, and projectors throughout the property.
• Ensure flexible and dynamic audio delivery throughout the property.
• Support user requirements for audio delivery and maintain necessary componentry.
• Assist with entertainment setup, performance, and tear down.
• Schedule and coordinate with outside vendors, including sound companies and crew, to execute entertainment at the highest level.
• Maintain the Audio Video Specialist Schedule.
• Prepare quotes for the sales team regarding AV rentals.
• Collaborate with the Director of Entertainment & Production on scheduling crew for entertainment.
• Build and maintain a freelancer labor pool contact list for event technicians.
• Schedule crew for banquets and other property events as needed.
• Maintain and develop the SOP catalog.
• Act as Crew Lead on event days.
• Maintain AV equipment and systems inventory.
• Perform preventive and corrective maintenance on AV equipment and systems.
• Create, modify, and deploy Control System programming source code for room installations.
• Create system designs, procurement lists, and price structures for client budget planning.
• Review engineering drawings of projects and proposals.
• Apply working knowledge of video production and editing.

Skills

AV systems

Cabling

Event planning

IT fundamentals

English communication

Shift flexibility

Team leadership

Job description

Rivers Casino in Pittsburgh is seeking an experienced Audio Visual Manager to oversee the design, installation, and maintenance of AV systems across the property, including event support and budgeting. You will lead a team of AV specialists and coordinate with sales for event planning to ensure top-tier experiences for guests.

The role requires three+ years in AV, strong IT fundamentals, excellent English communication, and a flexible schedule to accommodate events and holidays.