AV Field Technician: Onsite Tech & Customer Expert

Insight Global; Columbus (OH); On-site; USD 45,000 - 78,000; Full time

Job summary

A leading technology firm seeks an Audio Visual Field Service Technician in Columbus, OH, to provide exceptional customer service and troubleshoot audiovisual systems. The ideal candidate will have a high school diploma, relevant experience in AV signal flow, and strong communication skills. Enjoy a full-time position with opportunities for career advancement while maintaining a focus on customer satisfaction and technical expertise.

Qualifications

• Solid understanding of commercial audio-visual signal flow and design, ideally 2-3+ years.
• Ability to navigate high-pressure situations and de-escalate conflicts effectively.
• Self-sufficient, well-prepared, and motivated to execute tasks quickly.

Responsibilities

• Identifying and resolving issues in audio, video, control, and networking systems.
• Troubleshooting programming issues in the field.
• Performing onsite preventative maintenance for support contract clients.

Skills

Communication skills

Problem-solving

Customer service

Audio-visual signal flow

Education

High school diploma or GED

Tools

Audio DSP

Crestron/AMX programming

Job description

A leading technology firm seeks an Audio Visual Field Service Technician in Columbus, OH, to provide exceptional customer service and troubleshoot audiovisual systems. The ideal candidate will have a high school diploma, relevant experience in AV signal flow, and strong communication skills. Enjoy a full-time position with opportunities for career advancement while maintaining a focus on customer satisfaction and technical expertise.