AV/EV Fleet Manager

Amerit Fleet Solutions; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Full benefits within 30 days

Medical, dental, vision, prescription

401(k) match program

Paid vacation, holidays, and sick time

Career and learning development with a

Amerit University

Employee referral program, up to $500

ASE certification program with fee Re

Employee recognition program

EAP

24/7 nurse triage

Employee discounts

ERGs that foster inclusion

Job summary

Amerit Fleet Solutions is seeking an Autonomous Vehicle Fleet Manager in San Francisco, CA. The role leads a team of service technicians, delivering an exceptional client experience while handling HR responsibilities tied to team management.

Responsibilities include fleet workload management, performance coaching, data-driven KPI tracking, and cross-functional collaboration, with emphasis on safety and continuous improvement in a fast-paced, tech-driven environment.

Qualifications

• Experience with Electric Vehicles and/or Autonomous Vehicles.
• Proven ability to build and lead a strong team in a fast-paced, technology-driven environment.
• Excellent communication skills with the ability to influence, persuade, and drive action.
• Customer-focused mindset balancing the needs of Amerit and the customer for optimal service delivery.
• Ability to interpret data and drive KPIs to identify opportunities for improvement.
• Willingness to work a flexible schedule including nights and weekends when required.

Responsibilities

• Team Management & HR: hire, performance management, scheduling and development.
• Technician Development and coaching to improve skills and safety.
• Workload Management and dispatch to minimize vehicle downtime.
• Problem-Solving & Issue Resolution to keep vehicles in service.
• Process & Inventory Management and on-time parts procurement.
• Billability & P&L responsibility for technician utilization targets.
• Repair Order management: scheduling, completion, and closure.
• Executive presence: escalation handling and client communications.
• Cross-Functional Leadership & Collaboration with HR, Finance, Procurement and stakeholders.

Skills

Team leadership

HR management

Scheduling

Customer service

Data interpretation

KPIs

Problem solving

Effective communication

Fleet management

Job description

Autonomous Vehicle - Fleet Manager (San Francisco, CA)

The Fleet Manager ("FM") is responsible for managing a team of autonomous vehicle service technicians, and delivering an exceptional client experience. The ideal candidate will be both a leader and a team builder, capable of getting the best results out of employees while handling all HR responsibilities associated with team management.

Compensation

Competitive Salary Pay - Paid weekly, every Friday! Salary range - $120,000-140,000 plus annual performance-based incentive bonus

Shift Monday-Friday 1000 pm - 630 am

must be flexible with schedule and willing to work weekends occasionally depending on client demand

The benefits of belonging - what’s in it for you?

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Paid vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $500 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Safety & Compliance Focus first on safety, health, environmental compliance, and quality of work. Ensure all HazReps and compliance audits are complete in the Market Area. Minimize spills and quality of work events.
• Team Management & HR Responsibilities Manage a team of service technicians, including hiring, performance management, scheduling, and professional development. Ensure all HR policies and procedures are followed.
• Technician Development Develop and train technicians as well as continuously improve personal leadership and technical skills. Foster a learning environment that promotes skill growth and professional development.
• Workload Management Oversee technician workload, dispatch work efficiently, and ensure all tasks are completed with minimal vehicle downtime.
• Problem-Solving & Issue Resolution Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service.
• Process & Inventory Management Ensure processes are defined and followed within the team, including inventory management and on-time parts procurement.
• Billability & P&L Responsibility Accountable for billability (technician utilization) targets, including meeting minimal billable hours requirements to satisfy P&L targets.
• Repair Order (RO) Management Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.
• Executive Presence Serve as an escalation point for disputes and customer service issues. Conduct root cause analyses for disputes and provide resolutions to customers with clear communication.
• Cross-Functional Leadership & Collaboration Work effectively with business unit leadership, HR, Finance, Procurement, and other internal and external stakeholders. Collaborate with 3rd parties to ensure service excellence.
• Experience with Electric Vehicles and/or Autonomous Vehicles is a requirement.
• Proven ability to build and lead a strong team in a fast-paced, technology-driven environment.
• Strong desire to empower team members and guide them toward positive business outcomes.
• Excellent communication skills with the ability to influence, persuade, and drive action.
• A collaborative management style with a strong customer service orientation.
• Ability to manage performance, set expectations, hold team members accountable, and implement performance improvement plans when necessary.
• Customer-focused mindset, balancing the needs of Amerit and the customer for optimal service delivery.
• Ability to interpret data, drive KPIs, and identify opportunities for improvement.
• Responsive, creative, resilient, and resourceful, thriving in a dynamic and evolving business model.

If you are a proactive leader with a passion for fleet management, team development, and cutting-edge vehicle technology, we encourage you to apply!
INDAM