Regional Fleet Maintenance Manager

Amerit Fleet Solutions; San Francisco (CA); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Unlimited vacation

Amerit University training

Employee referral bonus

ASE certification reimbursement

ERGs

Wellness programs

Job summary

Amerit Fleet Solutions is seeking a Regional Fleet Manager to lead our AV/EV field operations across multiple sites in the San Francisco region. This on-site role oversees Fleet Managers and field technicians, ensuring safety, service quality, and fleet performance while driving staffing and financial results.

The position requires 5+ years in fleet/operations leadership, strong KPI discipline, and the ability to travel 25% across the region.

Qualifications

• 5+ years of fleet, automotive, transportation, or field operations leadership.
• Experience leading managers and geographically dispersed teams.
• Strong customer-service orientation with ability to manage escalations.

Responsibilities

• Own day-to-day multi-site field operations across an assigned AV/EV region.
• Lead, develop, and hold accountable Fleet Managers and regional leaders.
• Ensure consistency in Safety, Quality, Customer Satisfaction, Fleet Availability, and Productivity.
• Monitor KPIs, repair-order performance, technician productivity, staffing, and SLAs.
• Partner with HR, Recruiting, and Training on workforce planning and development.
• Develop leadership bench and ensure consistent management practices region-wide.

Skills

Fleet leadership

Multi-site ops

Employee relations

KPIs management

Communication skills

Travel readiness

Tools

Fleet management software

Diagnostics tools

Job description

Position Summary

Regional Fleet Manager – AV/EV Segment

Location – On-Site (Regionally based depending on market) – San Francisco, CA

Travel - 25%

Amerit Fleet Solutions is seeking an experienced Regional Fleet Manager – AV/EV to lead multi-site field operations within our rapidly growing Autonomous Vehicle (AV) and Electric Vehicle (EV) segment.

Reporting to the Senior Operations Manager, the Regional Fleet Manager is responsible for the overall operational performance of an assigned region, including multiple customer sites and field teams. This leader directly manages Fleet Managers and may oversee Service Coordinators, Service Advisors, Technicians, and other field personnel.

The Regional Fleet Manager is accountable for ensuring each location operates safely, efficiently, and consistently while meeting expectations for customer service, fleet performance, staffing, quality, productivity, employee engagement, and financial performance.

Salary range: $120,000-$145,000 plus annual performance-based bonus

The benefits of belonging – what’s in it for you?

• Competitive salary pay – paid weekly, every Friday
• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Unlimited vacation, paid holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $500 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Wellness and fitness programs through our providers

Key Responsibilities

• Own day-to-day multi-site field operations across an assigned AV/EV region.
• Lead, develop, and hold accountable Fleet Managers and other regional field leaders.
• Ensure consistent execution across Safety, Quality, Customer Satisfaction, Fleet Availability, Productivity, and Operational Efficiency.
• Monitor operational KPIs, repair-order performance, technician productivity and utilization, staffing, scheduling, and customer SLAs.
• Ensure each site has appropriate staffing, leadership coverage, tools, processes, and resources to meet customer requirements.
• Partner with Fleet Managers to manage technician performance, attendance, scheduling, overtime, employee relations, engagement, and retention.
• Coach and develop Fleet Managers, building a strong leadership bench and ensuring consistent management practices throughout the region.
• Partner with HR on employee relations, performance management, corrective actions, investigations, and other people-related matters.
• Partner with Recruiting and Training to support hiring plans, onboarding, technical development, and workforce readiness.
• Build and protect a strong AV/EV culture centered on safety, accountability, teamwork, professionalism, quality, and customer focus.
• Serve as an escalation point for operational, employee, and customer issues that cannot be resolved at the site level.
• Develop strong relationships with customer stakeholders and ensure concerns are addressed quickly and professionally.
• Support new site launches, fleet ramps, customer transitions, and implementation of new EV/AV vehicle platforms and technologies.
• Identify operational risks and performance gaps, establish corrective-action plans, and drive issues through resolution.
• Maintain financial discipline across labor, overtime, travel, purchasing, inventory, third-party spend, and other controllable regional expenses.
• Conduct regular site visits and operational reviews to ensure standards are consistently maintained throughout the region.

Key Skills & Behaviors

• 5+ years of fleet, automotive, transportation, or field operations leadership experience, including experience managing leaders and multi-site operations.
• Strong fleet maintenance and automotive operational knowledge; EV, high-voltage, diagnostics, ADAS, or autonomous vehicle experience preferred.
• Demonstrated ability to lead and develop managers, technicians, and geographically dispersed teams.
• Strong understanding of employee relations, performance management, workforce planning, and frontline leadership.
• Strong customer-service orientation with the ability to manage escalations and build effective customer relationships.
• Data-driven with experience managing operational KPIs, productivity, staffing, and financial performance.
• Ability to thrive in a fast-paced, rapidly scaling, and constantly changing environment.
• Strong communication, organization, problem-solving, and decision-making skills.
• Proactive, accountable, resilient, and comfortable taking ownership of complex operational challenges.
• Ability to travel regularly throughout the assigned region to support teams, customers, and operational priorities.

Measures of Success

Success will be measured by the performance of the assigned region, including safety, customer satisfaction, fleet performance, staffing attainment, technician productivity and utilization, quality, employee retention and engagement, operational KPI performance, financial results, and development of strong field leadership.

About Amerit Fleet Solutions

Amerit Fleet Solutions is a leading provider of comprehensive fleet maintenance and management solutions. Our AV/EV segment supports advanced electric and autonomous vehicle fleets, high-voltage systems, diagnostics, and emerging mobility technologies across a rapidly expanding network of customers and markets.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly lift and move up to 10 pounds
• Ability to stand, walk, sit, talk or hear
• Frequent use of hands and fingers
• Ability to feel and reach with hands and arms