AV & Conference Center Technician (Client-Facing)

DLA Piper LLP (US); Washington (District of Columbia); Hybrid; USD 52,000 - 67,000; Full time

Job summary

DLA Piper LLP (US) seeks a Conference Center Support Technician in Washington, DC to deliver concierge-level AV and meeting tech support for in-person and virtual meetings. You will prepare rooms, verify connections, and assist hosts with multimedia and remote participation needs.

Responsibilities include proactive room checks, incident documentation, and collaboration with IT, AV, Reception, and Events teams to ensure seamless experiences. Strong customer service and tech proficiency required.

Qualifications

• Experience and knowledge of MS Windows and Office environments.
• Experience configuring and troubleshooting conference-room tech and AV systems.
• Familiarity with ITSM tools and incident tracking.

Responsibilities

• Provide concierge-level technology and audiovisual support on-site and remote.
• Configure conference rooms for in-person and virtual meetings, including videoconferencing and telephony.
• Conduct pre-event checks of room systems and monitor equipment during meetings.

Skills

MS Windows

Office suite

Troubleshooting

OS configuration

Network printing

Hardware/software installation

Video conferencing platforms (Zoom/TEs

Education

High School or GED

Tools

Zoom

Teams

Webex

Job description

DLA Piper LLP (US) seeks a Conference Center Support Technician in Washington, DC to deliver concierge-level AV and meeting tech support for in-person and virtual meetings. You will prepare rooms, verify connections, and assist hosts with multimedia and remote participation needs.

Responsibilities include proactive room checks, incident documentation, and collaboration with IT, AV, Reception, and Events teams to ensure seamless experiences. Strong customer service and tech proficiency required.