AV & Classroom Tech Lead

portlandcc; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Portland Community College is seeking an organized Media Services Lead to oversee daily operations, support classroom technology, and assist with high-profile campus events. You will guide and mentor classified technicians, coordinate planning, budget tracking, and collaborate with Facilities, IT, and academic departments to ensure reliable technology for daily instruction.

The role emphasizes leadership, hands-on AV/IT knowledge, and strong communication across diverse teams in a fast-paced

Qualifications

• Proven ability to mentor staff, delegate workloads and manage conflict.
• Clear communication to non-technical users and staff.
• Strong customer-service mindset when interacting with faculty, staff, and students.

Responsibilities

• Lead day-to-day Media Services operations across campuses.
• Coordinate project planning, budgeting, and vendor interactions.
• Provide escalation management for AV/IT classroom systems and events.
• Collaborate with Facilities, IT, Academic Departments, Event Services and Bond teams.

Skills

Team leadership

Coaching & mentoring

Communication

Conflict management

Customer service mindset

Tools

Ticketing software

Project management software

Job description

Portland Community College is seeking an organized Media Services Lead to oversee daily operations, support classroom technology, and assist with high-profile campus events. You will guide and mentor classified technicians, coordinate planning, budget tracking, and collaborate with Facilities, IT, and academic departments to ensure reliable technology for daily instruction.

The role emphasizes leadership, hands-on AV/IT knowledge, and strong communication across diverse teams in a fast-paced