AV Administrator, Events & Experiences

SpaceX; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Travel opportunities

Flexible shift patterns

Exposure to high-profile events

Job summary

SpaceX is seeking an AV Administrator to develop innovative audio-visual solutions that enhance collaboration and presentations. This role includes supporting high-profile events with cutting-edge AV technology and ensuring engaging environments.

The ideal candidate will have significant experience with AV systems, troubleshooting skills, and relevant certifications. A high school diploma and a passion for problem solving in dynamic environments are crucial for success in this position.

Qualifications

• 2+ years of experience in AV systems support.
• Logically troubleshoot computer systems and IP networks.
• Ability to read construction CAD drawings.

Responsibilities

• Design custom AV solutions for various events.
• Maintain and operate AV systems during high-profile events.
• Collaborate with cross-functional teams for immersive spaces.

Skills

AV technology expertise

Problem solving

Teamwork

Customer service

Education

High school diploma or equivalency

Tools

Q-SYS Level 1 Certification

Dante and AES67 protocols

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

AV ADMINISTRATOR, EVENTS AND EXPERIENCES

We're looking for a talented individual who can combine technical expertise with creative vision to deliver exceptional audio-visual experiences. As an AV Administrator, you will be responsible for designing, implementing, and maintaining cutting‑edge AV systems that enhance our collaboration, presentation, and event spaces. Your expertise will help create immersive and engaging environments that inspire our teams and leave a lasting impression on our guests.

RESPONSIBILITIES

• Engineer unique AV solutions:
  • Collaborate with cross-functional teams to design and implement unique AV solutions that meet the specific needs of our spaces and events.
  • Stay up to date with the latest AV technologies to ensure our solutions are innovative, reliable and user-friendly.
• Build amazing spaces:
  • Work closely with our construction, Spaceport and design teams to create immersive and engaging spaces that showcase our brand and culture.
  • Ensure our spaces are outfitted with state-of-the-art AV systems that support collaboration, productivity and creativity.
• Support events:
  • Provide technical expertise and support for SpaceX and Spaceport events, including Starship launches, village gatherings, concerts and other high-profile events.
  • Ensure seamless execution of AV systems, lighting, and automation to create kick‑ass event experiences.

BASIC QUALIFICATIONS

• High school diploma or equivalency certificate.
• 2+ years of professional experience building, deploying, and troubleshooting computer systems, hardware, software, and IP networks within a mid to large enterprise environment for AV support.
• Q‑SYS Level 1 Certification.

PREFERRED SKILLS AND EXPERIENCE

• Experience working with construction CAD drawings, Power/Data line drawings, signal flow, AV concepts.
• Q‑SYS Level 2 and Control Certifications.
• Experience with Dante and AES67 protocols.
• Comprehensive knowledge of state-of-the-art technology and industry standards for a broad range of live show and installed AV systems, including audio, video, broadcast, lighting, lasers and facility infrastructure.
• Experience with Dante and AES67 protocols.
• Experience deploying SACN and Art-Net lighting control systems.
• LED wall installation experience.
• Experience splicing and terminating various cable types.
• Experience with sound and acoustic design/engineering.
• Expertise in customer service, problem solving and teamwork abilities.
• Working knowledge of video conferencing solutions and support.

ADDITIONAL REQUIREMENTS

• Must be physically fit enough to regularly lift up to 30 lbs. for duties such as delivering computers, unpacking and rack‑mounting equipment, etc.
• Must be willing to work extended hours and weekends as needed.
• Must be willing to travel (<20%).
• Must be flexible to work various shift patterns (i.e. early morning to afternoon, or afternoon to later evening).
• Ability to pass Air Force background checks for Cape Canaveral and Vandenberg.

ITAR REQUIREMENTS

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail]