Autonomous Vehicle Response Specialist

ManpowerGroup; Los Angeles (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

401(k) with Match

Weekly Pay

Job summary

ManpowerGroup is seeking an Autonomous Vehicle Fleet Operations Specialist in Los Angeles to ensure robotaxis are ready, safe, and reliable. You will perform daily checks, respond to in-field recoveries, and operate autonomous vehicles via remote interfaces to maintain mission availability and rider experience.

The role requires 2–4 years in a fast-paced logistics/customer service environment, a clean driving record, and comfort with terminal commands and remote operation tools.

Qualifications

• 2-4 years of work experience in a fast-paced environment blending logistics with customer service.
• Ability to pass a background check, MVR check, and drug screen.
• Valid driver's license with a clean driving record; precision urban driving is a plus.

Responsibilities

• Execute high-precision daily pre-service and post-service checks for the autonomous Robotaxi fleet, including mechanical inspections, sensor verification, and data-processing steps.
• Serve as primary in-field responder for vehicle recovery and repositioning on public roads, coordinating safe extractions and documenting incidents in real time.
• Operate autonomous vehicles using remote input devices to facilitate recovery, repositioning, or movement through complex environments.
• Provide professional rider support during recovery events, including safe vehicle entry/exit and light concierge support at sites.
• Troubleshoot system blockers using terminal commands and internal GUIs, power cycle hardware, and flash vehicle firmware to restore operability.

Skills

Customer service

Logistics

Safety protocols

Tools

Rovebot

Job description

As an Autonomous Vehicle Fleet Operations Specialist, you'll play a vital role in ensuring robotaxis are clean, safe, operational, and ready to deliver an exceptional rider experience throughout Los Angeles.

This is a hands-on role that combines fleet operations, vehicle readiness, technology troubleshooting, customer support, and field response. If you enjoy working around cutting-edge technology, solving problems in real time, and being part of a fast-paced operational environment, we'd love to hear from you.

Job Title: Vehicle Fleet Operations Specialist,

Location: Los Angeles, CA

Pay Range: $32/hr.

What's the Job?

• Execute high-precision daily pre-service and post-service checks for the autonomous Robotaxi fleet, including mechanical inspections, sensor verification, and required data-processing steps to support mission availability.
• Serve as a primary responder for in-field vehicle recovery and repositioning on public roads, coordinating safe extractions and documenting incidents in real-time.
• Operate autonomous vehicles using remote input devices when needed to facilitate recovery, repositioning, or movement through complex environments.
• Provide professional, empathetic rider support during recovery events, including safe vehicle entry/exit and light concierge support at sites.
• Use terminal commands and internal GUIs to troubleshoot system blockers, power cycle hardware, and flash vehicle firmware to return vehicles to an operational state.

What's Needed?

• Strict adherence to all safety protocols and consistent use of required PPE.
• Ability to pass a background check, MVR (Motor Vehicle Record) check, and drug screen, and comply with the Substance Abuse Policy.
• 2-4 years of work experience in a fast-paced environment that blends logistics with customer service (examples include hospitality, aviation ground ops, emergency response, or fleet management).
• Comfort using terminal commands, mobile devices, laptops, and remote operation interfaces (Rovebot) to manage vehicle states and report anomalies.
• Valid driver's license with a clean/excellent driving record; experience with precision driving in high-traffic urban environments is a plus.

What's in it for me?

• Own daily readiness that directly protects passenger experience and supports fleet uptime.
• Be the calm, capable face of the operation during recovery events - helping riders and keeping service on track.
• Use hands-on technical troubleshooting to resolve blockers and restore vehicles to service.
• Work across field operations and fleet support, including readiness for new service market enablement.
• Contribute to a premium, clean, safe environment through rigorous detailing and consumables/inventory readiness.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.