Autonomous Hauling Technology Consultant

Caterpillar; Arizona; On-site; USD 90,000 - 130,000; Full time

Job summary

Caterpillar is seeking an Autonomous Hauling Technology Consultant to join the Autonomy team and lead the deployment of MineStar Command for Hauling at quarry operations in North America. You will collaborate with customers, dealers, and Caterpillar experts to ensure safe, efficient autonomous operations and ongoing performance improvements.

Based at the HUB with site-facing responsibilities, you will troubleshoot complex systems, drive optimization, and deliver value through expert guidance and

Qualifications

• Deep technical expertise in mining or quarry technologies and MineStar Command for Hauling in operational environments.
• Strong field support experience with complex hardware and software systems.
• Proven problem-solving ability to diagnose and resolve operational/technical challenges.
• Excellent communication and relationship-building skills for autonomous site work.

Responsibilities

• Lead the optimization of MineStar Command for Hauling at customer sites to achieve safety, productivity, and targets.
• Serve as trusted advisor to customer teams on system performance, reliability, and fleet optimization.
• Monitor system performance using machine data to identify trends, troubleshoot issues, and implement corrective actions.
• Lead continuous improvement initiatives focused on safety, operations excellence, and production optimization.
• Develop and maintain training materials, QA processes, and operational documentation for knowledge transfer.
• Partner with Caterpillar engineering and product support to resolve challenges and influence future product development.
• Contribute to Remote Operations Support capabilities by improving processes and tools as autonomy scales globally.

Skills

Autonomy systems

MineStar Command for Hauling

Field support

Technical excellence

Communication

Job description

Career Area: Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar's Autonomy team and play a key role in launching autonomous technology at quarry operations in North America.

As an Autonomous Hauling Technology Consultant , you'll be at the forefront of bringing Cat® MineStar™ Command for Hauling to life, helping customers successfully adopt and optimize one of the most advanced autonomous haulage systems in the world. You'll partner with customers, Cat dealers, and Caterpillar experts to ensure autonomous operations are running safely, efficiently, and at peak performance.

This is a highly visible role where you'll serve as the trusted technical advisor during site launch and operational ramp-up. You'll troubleshoot complex system challenges, optimize performance, provide expert guidance, and help customers realize the full value of autonomous hauling technology. While you'll spend your time at the HUB, your focus is on technical leadership, problem-solving, and collaboration with the field team.

Why this role is different

Unlike large mining operations, quarry environments offer a unique opportunity to see the direct results of your work every day. With smaller teams, fewer machines, and a highly collaborative environment, your ideas, decisions, and improvements can have a significant impact on the entire operation. This is not a role where you're one of many, it's a chance to be a driving force behind meaningful change and be recognized for the value you bring.

As Caterpillar continues to invest in and expand Autonomous Hauling Solutions within the quarry industry, you'll have the opportunity to help shape the future of autonomy in a rapidly growing market. Join a team that is pioneering innovation, transforming operations, and creating the next generation of autonomous quarry solutions.

What you will do:

• Lead the optimization of MineStar™ Command for Hauling at customer sites, and driving system performance to achieve and sustain safety, productivity, and operational targets.
• Serve as trusted advisor to customer teams on all aspects of system performance, reliability, and fleet optimization, with a strong focus on optimize performance.
• Monitor system performance , leveraging autonomy and machine data to identify trends, troubleshoot complex issues, conduct root cause analysis, and implement corrective actions that improve reliability and productivity.
• Lead continuous improvement initiatives focused on safety, operational excellence, production optimization, and long-term customer success.
• Develop and maintain training materials, quality assurance processes, quality control standards, and operational documentation to support knowledge transfer and sustainable site performance.
• Partner with Caterpillar engineering and product support to resolve technical challenges, enhance system capabilities, and influence future product development through Voice of Customer feedback.
• Contribute to the development of Remote Operations Support capabilities by improving processes, tools, and best practices as autonomous mining solutions continue to scale globally.

What you’ll bring:

• Technical Excellence: Deep technical expertise in mining or quarry technologies, including machine control systems, off-board communications, networking, electronic system integration, or autonomous mining solutions. Hands‑on experience implementing or supporting MineStar Command for Hauling in operational environments. Backgrounds such as Onboard Specialist, Command Service Engineer, Pit Technician, MineStar Application Specialist, or similar mining technology roles are highly valued.
• Field Support: Proven experience providing field support and maintaining complex hardware and software systems. Demonstrated success supporting customers remotely and on-site that deliver solutions in fast-paced mining or industrial settings.
• Problem Solving: Demonstrated ability to independently anticipate, diagnose, troubleshoot, and resolve organizational, operational, technical, and process-related challenges, implementing effective solutions that minimize disruption and sustain safe, productive operations.
• Communication skills: Exceptional communication and relationship-building skills with the ability to work autonomously at customer sites while effectively collaborating with cross‑functional teams, stakeholders, and technical experts. Comfortable translating complex technical concepts into clear, actionable information and building credibility with customers and operat