Automotive Workshop Operations Lead

Greenhous Group; Portsmouth (VA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Employee Assistance Program

Mental Health First Aiders

Free Flu jabs

Free eye test

£70 glasses contribution

Employee Discounts

30 days holiday

Pension Scheme

Cycle To Work

Free parking

Star Awards

Job summary

Adams Morey, part of the Greenhous Group, is seeking a Workshop Controller at Portsmouth to lead day-to-day workshop operations and drive efficiency. The role partners with the Service Manager, technicians, and service advisors to deliver quality repairs and service to customers.

Key duties include planning and coordinating workload, supervising technicians, and maintaining safety and standards while contributing to KPIs and financial targets. A full UK driving licence is preferred.

Qualifications

• Previous experience as a Workshop Controller or Supervisor (commercial or automotive).
• Strong organisational and leadership skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure in a fast-paced environment.
• Good IT skills and familiarity with workshop management systems.

Responsibilities

• Plan, control, and coordinate workshop activity to ensure maximum productivity.
• Allocate work to technicians based on skills and availability.
• Monitor job progress and ensure deadlines and quality standards are met.
• Liaise with Service Advisors to provide accurate updates to customers.
• Ensure health & safety and manufacturer standards are adhered to at all times.
• Support and motivate the workshop team, addressing issues proactively.
• Contribute to achieving site KPIs and financial targets.

Skills

Workshop experience

Leadership

Communication

Pressure handling

IT skills

Driving licence

Job description

Adams Morey, part of the Greenhous Group, is seeking a Workshop Controller at Portsmouth to lead day-to-day workshop operations and drive efficiency. The role partners with the Service Manager, technicians, and service advisors to deliver quality repairs and service to customers.

Key duties include planning and coordinating workload, supervising technicians, and maintaining safety and standards while contributing to KPIs and financial targets. A full UK driving licence is preferred.