Automotive Warranty Specialist — Growth & Training

Westbury Jeep Chrysler Dodge; Hicksville (NY); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance

Paid time off (PTO)

Parental leave

Professional development and training

Career growth opportunities

Job summary

VIP Automotive Group is seeking an experienced Automotive Warranty Administrator to support warranty operations in the dealership service department on Long Island, NY. The role focuses on processing claims, maintaining records, and ensuring timely reimbursements from factory programs.

Ideal candidates have experience with warranty processing, service department administration, and warranty receivables, and are detail-oriented, organized, and able to work with accounting and service teams to

Qualifications

• Experience in automotive dealership warranty administration and claims processing.
• Experience with service department operations or automotive accounting.
• Knowledge of warranty policies and documentation requirements.
• Ability to resolve rejected or unpaid warranty claims.

Responsibilities

• Process and submit automotive warranty claims per manufacturer guidelines.
• Review repair orders, invoices, and supporting docs for accuracy.
• Verify warranty eligibility, coverage, labor operations, and parts.
• Monitor and follow up on outstanding warranty claims for timely payment.
• Research and resubmit rejected or disputed warranty claims promptly.
• Reconcile warranty receivables with accounting and resolve discrepancies.
• Maintain accurate records of repairs, claims, and documentation.
• Track warranty parts and disposal requirements as needed.
• Coordinate shipment of warranty parts to manufacturers or distributors.
• Stay current on warranty policies, recalls, and service bulletins.

Skills

Warranty administration

Warranty claims processing

Service department operations

Automotive accounting

Attention to detail

Communication skills

Tools

Dealership Management System (DMS)

Warranty portals

Microsoft Office

Job description

VIP Automotive Group is seeking an experienced Automotive Warranty Administrator to support warranty operations in the dealership service department on Long Island, NY. The role focuses on processing claims, maintaining records, and ensuring timely reimbursements from factory programs.

Ideal candidates have experience with warranty processing, service department administration, and warranty receivables, and are detail-oriented, organized, and able to work with accounting and service teams to