Automotive Warranty Specialist - Claims & Reimbursements

VIP Automotive Group of Long Island; Hicksville (NY); Presencial; USD 68.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

401(k) retirement plan

Life Insurance

Paid time off (PTO)

Parental leave

Employee discounts

Professional development and training

Career growth opportunities

Descripción de la vacante

VIP Automotive Group of Long Island is seeking an experienced Automotive Warranty Administrator to support warranty operations in our service department. You will handle warranty claims, verify eligibility, and ensure timely reimbursements from manufacturers and distributors.

The ideal candidate has experience in automotive warranty administration, strong attention to detail, and proficiency with dealership management systems and warranty portals. This full-time role is based on Long Island, NY.

Formación

• Experience in automotive warranty administration.
• Familiarity with manufacturer warranty policies and procedures.
• Strong attention to detail and organizational skills.
• Ability to manage multiple claims and deadlines.

Responsabilidades

• Process and submit automotive warranty claims according to manufacturer and distributor guidelines.
• Review warranty repair orders, invoices, and documentation for accuracy.
• Verify warranty eligibility, coverage, labor operations, parts, and documentation requirements.
• Monitor and follow up on outstanding warranty claims to ensure timely payment.
• Research and promptly resubmit rejected or disputed warranty claims.
• Assist with dealership body shop warranty claims and related documentation.
• Reconcile warranty receivables with accounting to resolve discrepancies.
• Maintain accurate records of warranty repairs, claims, and documentation.
• Track warranty parts, including RO numbers and dates.
• Coordinate shipment of warranty parts to manufacturers or distributors when required.
• Stay current on warranty policies, recalls, service bulletins, and announcements.
• Maintain professional communication with service, accounting, manufacturers, and distributors.

Conocimientos

Warranty claims processing

Attention to detail

DMS familiarity

Microsoft Office

Herramientas

DMS systems

Warranty portals

Descripción del empleo

VIP Automotive Group of Long Island is seeking an experienced Automotive Warranty Administrator to support warranty operations in our service department. You will handle warranty claims, verify eligibility, and ensure timely reimbursements from manufacturers and distributors.

The ideal candidate has experience in automotive warranty administration, strong attention to detail, and proficiency with dealership management systems and warranty portals. This full-time role is based on Long Island, NY.