Automotive Warranty Specialist – Claims & Reimbursements

Levittown Ford; Hicksville (NY); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance

PTO

Parental leave

Professional development and training

Career growth opportunities

Job summary

VIP Automotive Group is seeking an experienced Automotive Warranty Administrator to support our Long Island service department’s warranty operations and claims processing. The role involves maintaining accurate service records and ensuring timely reimbursements from factory programs, working closely with service and accounting teams.

The ideal candidate has experience in warranty administration, claims processing, and knowledge of manufacturer policies.

Qualifications

• Experience in automotive dealership warranty administration.
• Knowledge of automotive manufacturer warranty policies and procedures.
• Experience processing factory warranty claims and extended warranty claims.
• Understanding of warranty receivables and documentation.

Responsibilities

• Process and submit automotive warranty claims per guidelines.
• Review repair orders and invoices for accuracy.
• Verify eligibility, coverage, labor, parts, and docs.
• Monitor and follow up on outstanding warranty claims.
• Resubmit rejected or disputed claims promptly.
• Assist with dealership body shop warranty claims and docs.
• Reconcile warranty receivables with accounting.
• Maintain accurate warranty records and documentation.
• Track warranty parts and disposal requirements.
• Coordinate shipment of warranty parts when required.
• Stay current on manufacturer policies, recalls, and bulletins.
• Maintain professional communication with service, accounting, and manufacturers.

Skills

Warranty administration

Warranty claims

Service department operations

Automotive accounting

Communication

Attention to detail

Multi-tasking

DMS knowledge

Warranty portals

Microsoft Office

Tools

DMS

Warranty portals

Microsoft Office

Job description

VIP Automotive Group is seeking an experienced Automotive Warranty Administrator to support our Long Island service department’s warranty operations and claims processing. The role involves maintaining accurate service records and ensuring timely reimbursements from factory programs, working closely with service and accounting teams.

The ideal candidate has experience in warranty administration, claims processing, and knowledge of manufacturer policies.