Automotive Tire & Battery Service Specialist

Sam's East; Durham (NC); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits (medical, vision, dent

401(k) & stock purchase

Paid time off & leave programs

Employee discounts

Job summary

Sam's Club in Durham, NC is seeking a Customer Service Associate to assist Members with purchases, locate merchandise and provide guidance on products and services. This role includes stocking, displays, and processing transactions in the Tire and Battery Center, while ensuring safety and paperwork compliance.

You will help maintain the sales floor, handle claims and returns, and support with vehicle services such as tire installation and battery work.

Qualifications

• Valid state-issued driver's license.
• Must be 18 years of age or older.

Responsibilities

• Provide Member service by assisting with purchasing decisions, locating merchandise and resolving issues.
• Maintain merchandise presentation by stocking, setting up displays and pricing items.
• Maintain the Sales Floor in the Tire and Battery Center, handle claims, returns, zoning and organization.
• Receive and stock merchandise, organize the Tire and Battery Center and complete required paperwork.
• Uphold safety standards, conduct safety sweeps, forklift spotting and hazardous materials procedures.
• Operate cash registers, process member purchases, returns, refunds and exchanges.
• Assist Members with services, vehicle service requests, and related paperwork.
• Drive customer service in the Tire and Battery Center and inform Members of any vehicle damage before servicing.
• Support with tire installation, balancing, rotation, and battery services as needed.
• Promote products and services and participate in benefits and education programs.

Job description

Sam's Club in Durham, NC is seeking a Customer Service Associate to assist Members with purchases, locate merchandise and provide guidance on products and services. This role includes stocking, displays, and processing transactions in the Tire and Battery Center, while ensuring safety and paperwork compliance.

You will help maintain the sales floor, handle claims and returns, and support with vehicle services such as tire installation and battery work.