Automotive Tire and Service Advisor - Raleigh, NC

Goodyear Dunlop Tires Germany GmbH; Raleigh (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Automotive Tire & Service Advisor to join their team in Raleigh. This role offers hands-on experience in a fast-paced environment focused on customer satisfaction and service excellence. You'll engage with guests, drive sales, and ensure a positive service experience while working with a dedicated team. The company values your growth and provides excellent training and career advancement opportunities. If you're motivated, hardworking, and ready to make a difference in the automotive service field, this position is perfect for you.

Benefits

Medical Plans

401(k)

Certification Reimbursement

Paid Vacations

Qualifications

• Valid driver's license required.
• Must be at least 18 years of age.

Responsibilities

• Drive sales and profitability by selling tires and services.
• Build guest relationships and ensure satisfaction.
• Maintain a clean and safe work area.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Education

High School Diploma or GED

Job description

Automotive Tire and Service Advisor - Raleigh, NC

Date: Apr 4, 2025

Location: Raleigh, NC, US, 27615-2073

Company: Goodyear

Goodyear. More Driven.

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Just Tires, we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. Just Tires is a Goodyear company. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description:

As an Automotive Tire & Service Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

1. Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately.
2. Build guest relationships and ensure guest satisfaction through understanding their needs.
3. Communicate all advertising and promotion of products and services.
4. Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
5. Contribute to promotional merchandising and special events.
6. Effectively communicate all warranties, promotions, and advertisements to guests.
7. Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
8. Assist Service Manager in communicating information about guest vehicles, as needed.
9. Maintain a clean and safe work and guest area.
10. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

1. Valid driver's license.
2. Must be at least 18 years of age.
3. No relocation is being offered for this position.
4. Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications:

1. High School Diploma or GED.

Position Criteria:

1. Strong work ethic; independently motivated to produce results with limited influence from others.
2. Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork.
3. Ability to review, analyze, and interpret information, identify problems, and make decisions.
4. Ability to read, understand, and follow procedures and guidelines.
5. Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.
6. Commitment to following established safety policies and procedures.

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the