Automotive Tire and Service Advisor - Denver, CO

GOODYEAR Career Sites Springboard; Denver (CO); In loco; USD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Prescription coverage

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Paid vacation

Tire discounts

Descrizione del lavoro

Goodyear in Aurora, CO seeks an Automotive Tire & Service Advisor to deliver outstanding service by connecting with guests and selling tires and services. You will learn about quality, sales, and profitability while thriving in a team environment.

Join us for Candidate Appreciation Day on Tuesday, November 3 at 1060 S Havana Street, Aurora, CO 80012, 10:00 AM – 1:00 PM to meet hiring managers and discuss career paths and openings.

Competenze

• Experience in automotive guest service.
• Valid driver’s license.
• Must be at least 18 years old.
• Legally authorized to work in the U.S. without sponsorship now or in the future.
• Preferred: tire sales experience.

Mansioni

• Drive sales and profitability by selling tires and automotive services.
• Build guest relationships and ensure satisfaction by understanding needs.
• Communicate promotions and advertisements effectively to guests.
• Handle check-in, appointment scheduling, time estimates, and checkout.
• Contribute to promotional merchandising and events.
• Explain warranties, promotions, and ads to guests.
• Use tools to make recommended products per manufacturer guidelines.
• Assist Service Manager with guest vehicle information.
• Maintain a clean, safe work and guest area.
• Perform manual tasks including lifting tires and wheels.

Conoscenze

Customer service

Sales

Communication

Formazione

High School Diploma or GED

Descrizione del lavoro

LET'S MEET ON CANDIDATE APPRECIATION DAY!!Stop by for coffee, donuts, and a chat about your future with Goodyear! Whether you've applied with us before or are exploring new career opportunities, we'd love to meet you. Visit with us on Candidate Appreciation Day to connect with our team, learn about current openings, and discuss potential career paths with our hiring managers. Tuesday, November 31060 S Havana Street/ Aurora, Co 8001210:00 AM - 1:00 PM The pay range for this position is $18.00 - $25.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, begin your career with the tire and auto service innovation leader!

General Description:

As an Automotive Tire & Service Advisor, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests. We encourage you to allow us to invest in your success as you invest in ours;

Responsibilities will include, but will not be limited to:

• Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Communicate all advertising and promotion of products and services
• Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
• Contribute to promotional merchandising and special events
• Effectively communicate all warranties, promotions, and advertisements to guests
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Assist Service Manager in communicating information about guest vehicles, as needed
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Previous Automotive Guest Service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• High School Diploma or GED
• Previous tire sales experience
• Previous automotive service sales experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures