Customer Sales Advisor - Lakewood, CO

GOODYEAR Career Sites Springboard; Lakewood (CO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Prescription

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Paid vacations

Tire discounts

Certification reimbursement

Job summary

Goodyear Auto Service Center in Lakewood, Colorado is seeking a Customer Sales Advisor. Gain hands-on experience in a fast-paced setting by connecting with guests and delivering outstanding service, while learning about quality, sales, and profitability in a team environment.

We invest in your success through training and career growth opportunities. You will drive sales, build guest relationships, explain warranties and promotions, and manage the service process from check-in to checkout.

Qualifications

• Experience in guest service and sales.
• Valid drivers license required.
• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship now or in the future.
• No relocation offered for this position.

Responsibilities

• Drive sales through guest interactions including tire and service recommendations.
• Build guest relationships and ensure satisfaction.
• Explain warranties, advertising, and promotions of products and services.
• Handle check-in, scheduling, estimating time, and checkout for services.
• Make recommendations based on manufacturer guidelines.
• Engage in training tools and self-development provided by the company.
• Maintain a clean and safe work and guest area.

Skills

Guest service experience

Valid drivers license

Spanish language abilities

Education

High School Diploma or GED

Job description

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

The pay range for this position is $18.00 - $23.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

• medical
• prescription
• dental
• vision
• 401(k)
• life insurance
• disability
• tuition assistance
• sick and vacation time
• tire discounts
• medical plans
• 401(k)
• certification reimbursement
• paid vacations

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team‑environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Understand and be able to describe all warranties, advertising, and promotion of products and services.
• Take responsibility for guest interactions from initial experience through completed service, including check‑in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations.
• Promote self‑development by utilizing Company provided training tools.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the United States without company sponsorship now or in the future.

Preferred Qualifications

• High School Diploma or GED.
• Previous Automotive Guest Service experience.
• Previous Tire Sales experience.
• Spanish speaking preferred.

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.
• Commitment to following established safety policies and procedures.