Automotive Technician - Technician

Monro, Inc.; Mechanicsville (MD); On-site; Full time

Job summary

A leading automotive service company is seeking an Automotive Technician in Mechanicsville. The role involves vehicle diagnostics, routine repairs, and delivering exceptional customer service. Candidates should possess strong communication skills and a customer-oriented mindset. Full-time or part-time opportunities are available with competitive hourly pay and additional incentives.

Benefits

Paid Leave

Certifications Reimbursement

401(k)

Health Insurance

Employee Discounts

Career Growth Opportunities

Qualifications

• Automotive training or experience in basic maintenance and repair.
• Preferred: ASE certification and State Inspection license.

Responsibilities

• Perform vehicle diagnostics and identify necessary repairs.
• Complete Monro’s Courtesy Inspection on every vehicle.
• Maintain store cleanliness and ensure it is guest-ready.

Skills

Diagnostic Skills

Problem Solving

Communication

Customer Service

Education

High School Diploma

Automotive Training

Tools

Basic Set of Tools

Job description

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Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states. We support 16 respected brands, serving diverse communities nationwide, united by our mission to provide high-quality automotive maintenance and repairs.

Job Description

About the Role:

The Technician role is full-time or part-time, hourly, based on business needs. Responsibilities include vehicle diagnostics, routine repairs, and maintenance, delivering exceptional customer service by effectively communicating vehicle issues and solutions, and meeting guest expectations for time and quality.

Salary Range:

$15.00 - $18 hourly guarantee, plus flat rate of $25 - $35 per hour, depending on experience. Additional incentives may apply.

Responsibilities:

1. Perform basic vehicle diagnostics and identify necessary repairs.
2. Complete Monro’s Courtesy Inspection on every vehicle, documenting and communicating additional needed services; audit inspections by other technicians.
3. Assist in inventory management, including pulling tires and parts, and stocking.
4. Maintain store cleanliness and ensure it is guest-ready.
5. Perform services safely, adhering to safety standards and procedures.
6. Test drive vehicles following company policies, maintaining safety and traffic laws.
7. Follow all company policies, safety standards, and environmental regulations.
8. Maintain and update technical knowledge through training courses.
9. Operate and maintain all equipment safely according to guidelines.
10. Perform other duties as assigned.

Qualifications:

1. High School Diploma or equivalent.
2. Automotive training or experience in basic maintenance and repair.
3. Preferred: ASE certification and State Inspection license.
4. Valid driver’s license and satisfactory Motor Vehicle Report.
5. Own a basic set of tools or participate in Monro’s tool purchase program.

Profile Summary:

• Ability to perform automotive maintenance, repair, and tire services.
• Strong diagnostic skills and problem-solving ability.
• Good communication skills, both verbal and written.
• Customer service-oriented mindset.

Work Environment & Physical Requirements:

Work is performed in an automotive shop environment with exposure to noise, weather, chemicals, and dust. Must be able to work flexible hours and lift up to 50 lbs., with frequent standing, walking, and physical activity.

Additional Information:

• Benefits include incentives, paid leave, certifications reimbursement, 401(k), health insurance, employee discounts, and career growth opportunities.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Automotive

Monro Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.