Automotive Technician | Hands-on Diagnostics & Mentoring

Pep Boys; Chapel Hill (NC); On-site; USD 30,456 - 50,960; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Reduced benefits available for part-t​

Job summary

Pep Boys in the United States seeks a Technician to inspect, diagnose and repair tire and automotive services while delivering an excellent customer experience. You will explain diagnoses and required repairs to customers and coworkers, stay updated with evolving automotive technology, and mentor teammates.

This role emphasizes safety, organized work areas, and adherence to company policies. Availability for varied shifts, a valid driver’s license, and a strong customer focus are required.

Qualifications

• High School Diploma or GED.
• At least 1 year of automotive diagnosis, problem-solving and repair experience.
• 2+ ASE certifications preferred (A4 Steering and Suspension; A5 Brakes).
• Section 609 certification preferred.
• State Inspection license if applicable.
• Motivation, energy and a customer-focused attitude.
• Valid driver's license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays and weekends.

Responsibilities

• Diagnose and repair to specifications – brake, hydraulic, exhaust, basic electrical, cooling system, suspension and alignment; perform maintenance services.
• Perform job duties of all lower descriptions (Mechanic and General Service Technician).
• Explain technical diagnoses and required repairs to non-mechanical individuals as needed.
• Continuously learn new technical information and techniques through formal training.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, safety and environmental rules.

Skills

Automotive diagnosis

Customer service orientation

Team mentorship

Problem-solving

Driver's license

Education

High School Diploma or GED

Job description

Pep Boys in the United States seeks a Technician to inspect, diagnose and repair tire and automotive services while delivering an excellent customer experience. You will explain diagnoses and required repairs to customers and coworkers, stay updated with evolving automotive technology, and mentor teammates.

This role emphasizes safety, organized work areas, and adherence to company policies. Availability for varied shifts, a valid driver’s license, and a strong customer focus are required.