Automotive Technician: Diagnostics, Repairs & Mentoring

Pep Boys; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Job summary

Pep Boys is seeking a skilled Technician to inspect, diagnose, and repair automotive systems while delivering excellent customer service. You will explain findings to customers and teammates, stay current with evolving automotive technology, and mentor junior staff.

The role emphasizes safety, clean work areas, and adherence to procedures. Responsibilities include brake, electrical, cooling, and suspension work, maintenance services, and collaboration with coworkers to ensure a positive customer

Qualifications

• A High School Diploma or GED is required.
• At least 1 year of strong automotive mechanical diagnosis, problem-solving and repair experience is needed.
• 2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes).
• Section 609 certification is PREFERRED.
• State Inspection license is preferred.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services.
• Perform job duties of all lower job descriptions (Mechanic and General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Automotive diagnosis & repair

Problem solving

Customer service attitude

Team collaboration

Education

High School Diploma or GED

ASE certifications: A4 Steering & Suspension; A5 Brakes

Section 609 certification

State Inspection license

Job description

Pep Boys is seeking a skilled Technician to inspect, diagnose, and repair automotive systems while delivering excellent customer service. You will explain findings to customers and teammates, stay current with evolving automotive technology, and mentor junior staff.

The role emphasizes safety, clean work areas, and adherence to procedures. Responsibilities include brake, electrical, cooling, and suspension work, maintenance services, and collaboration with coworkers to ensure a positive customer