Automotive Technician B

Pep Boys; Little Rock (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Technician B to inspect, diagnose, and repair vehicles while ensuring excellent customer service. The role involves continuous learning and mentoring fellow technicians. Ideal candidates will have strong problem-solving skills and a customer-focused attitude.

Qualifications

• At least 1 year of automotive diagnosis and repair experience.
• 2 or more ASE certifications preferred.

Responsibilities

• Diagnose and repair automotive systems to specifications.
• Maintain an organized and clean shop environment.

Skills

Problem-solving

Customer-focused attitude

Team-oriented approach

Education

High School Diploma or GED

Tools

ASE Certifications

State Inspection License

Job description

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Position Summary

A Technician must professionally inspect, diagnose, and repair tire and automotive services while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques to stay updated with rapidly changing automotive technology and perform work according to specifications. Successful Technicians will also train and mentor co-workers and maintain clean and safe work areas.

Duties & Responsibilities

• Diagnose and repair to specifications—including brake and hydraulic, exhaust, basic electrical, cooling system, suspension, and alignment; perform all maintenance services.
• Perform job duties of all lower job descriptions (Mechanic and General Service Technician).
• Explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
• Continuously learn new technical information and techniques through formal training to stay current with automotive technology.
• Assist fellow technicians in performing technical activities.
• Keep management informed of mechanical repair issues as they occur.
• Maintain an organized and clean shop environment.
• Adhere to all company policies, procedures, safety, and environmental rules.

Knowledge, Skills, and Abilities

We value a team-oriented approach and a customer-focused attitude. To assess your fit for this role, we look for:

• A High School Diploma or GED
• At least 1 year of automotive diagnosis, problem-solving, and repair experience
• 2 or more ASE certifications (preferred), such as A4 Steering and Suspension & A5 Brakes
• Section 609 certification (preferred)
• State Inspection license (if applicable)
• High motivation, energy, and a customer-focused attitude
• Valid driver's license
• Successful pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed

Physical Demands & Work Environment

The physical demands include frequently lifting up to 50 pounds, standing, walking, reaching, bending, and effective communication. Reasonable accommodations will be made for individuals with disabilities.