Automotive Technician

Sullivan Tire & Auto Service; Sandwich (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays and Time Off

Discounted Services

Employee Owned! ESOP Retirement Plan

401(k) with Company Match

Tuition Reimbursement

Job summary

A prominent automotive service company in Massachusetts is seeking an Automotive Technician to perform vehicle repairs and services, prioritizing customer satisfaction. Responsibilities include mounting and repairing tires, conducting safety inspections, and diagnosing various vehicle systems. Candidates should have a high school diploma, relevant experience, and preferably ASE certifications. Benefits include health insurance, paid time off, and a 401(k) plan. Join a dedicated team in providing quality service to customers.

Qualifications

• Minimum of 1 year of experience with 1-3 ASE certifications.
• Valid Driver’s License is required.

Responsibilities

• Mounts, dismounts, balances, and repairs tires.
• Performs lube/oil/filter changes on vehicles.
• Conducts vehicle safety inspections.
• Diagnoses and repairs various vehicle systems.
• Produces accurate repair estimates.
• Ensures productivity and customer satisfaction standards.
• Maintains clean work area and adheres to safety standards.
• Communicates repair needs effectively.
• Follows internal controls and policies.

Skills

Customer service focus

Ability to lift 40-50 lbs

Basic conflict resolution skills

Knowledge of automotive tire and auto service industry

Understanding of VAST and automotive PC programs

Basic math skills

Ability to multi-task

Team player

Education

High school diploma or equivalent

Technical degree

Job description

Sullivan Tire, an employee‑owned company, currently has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Properly performs and documents vehicle safety inspections.
• Performs unsupervised diagnosis and repairs of vehicles including, but not limited to, maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune‑ups utilizing automotive tools, equipment, and software (i.e., VAST, Automotive PC programs).
• Produces accurate repair estimates on customer vehicles.
• Works with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adheres to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products.
• Communicates with customers and sales staff in understandable terms about the needed repairs and the value of the repairs.
• Adheres to internal controls, policies, and procedures.
• Assumes other responsibilities as needed.

Requirements

Education/Experience

• High school diploma or equivalent.
• A technical degree is a plus.
• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver’s License is required.

Skills/Knowledge

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Solid understanding of the automotive tire and auto service industry.
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi‑task in a fast‑paced environment.
• Team player.

Benefits

• Health Insurance – including Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! ESOP Retirement Plan.
• Flexible Spending.
• 401(k) with Company Match.
• Tuition Reimbursement.

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.