Automotive Technical Support Specialist (Call Center)

Snap-On Tools; San Jose (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Snap-on Tools is seeking a responsive customer service representative to support Snap-on Diagnostics customers and franchisees. You will handle inbound and outbound calls, emails, and other written correspondence, resolving basic and advanced software/hardware questions and guiding product usage.

The role requires strong communication, the ability to manage multiple tasks, and a professional demeanor in a fast-paced call center environment. Onsite work only; training provided.

Job description

Snap-on Tools is seeking a responsive customer service representative to support Snap-on Diagnostics customers and franchisees. You will handle inbound and outbound calls, emails, and other written correspondence, resolving basic and advanced software/hardware questions and guiding product usage.

The role requires strong communication, the ability to manage multiple tasks, and a professional demeanor in a fast-paced call center environment. Onsite work only; training provided.