Automotive Store Ops Analyst: Reconciliation & Insights

NAPA Auto Parts; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

NAPA Auto Parts is seeking a dedicated Store Operations Analyst to join our auto parts team. The role focuses on reviewing and analyzing metrics such as RGNs, Core Accounts, Bad Debt, Store Billings, Cycle Counts, Pcard usage, and cash variances to manage reconciliation and drive operational improvements.

The analyst will present actionable insights to field leadership, collaborate with Loss Prevention and Operations teams to identify opportunities, and help develop plans of resolution.

Qualifications

• Bachelor’s degree preferred; equivalent work experience and High School Diploma required.
• Strong written and verbal communication skills.
• Proficient in Excel.
• At least five years of relevant analytical work experience; Napa store experience is a plus.
• Basic understanding of accounting principles.

Responsibilities

• Review all store operations databases to ensure accuracy of reported information.
• Submit daily, weekly, and monthly reconciliation items as per company policies and procedures.
• Partner with field teams to assess aged and ageing RGN trends, investigate cause of RGN discrepancies, and provide weekly updates on resolved and outstanding issues related RGNs and credit flow.
• Partner with distribution centers, vendors, and the NAPA DCSC team to investigate cause of credit discrepancies.
• Review data and trend analysis of AR accounts listed as bad debt to aid field teams in collection and root cause analysis including Core Account management.
• Review Company Pcard activity to ensure compliance in the field with reconciliation at the store level and to identify anomalies to be investigated by the Loss Prevention Team.
• Report identified anomalies to the loss prevention team.
• Review cash handling metrics to identify procedural issues with store deposits, collection from COD customers and daily over and short activity within the stores.
• Provide feedback and guidance related to the evolution of the analyst role as NAPA adapts to the onboarding of enhanced store and supply chain systems and controls.

Skills

Strong written and verbal comms

Analytical thinking

Multitasking

Attention to detail

Education

Bachelor’s degree or equivalent

High School Diploma

Tools

Excel

Job description

NAPA Auto Parts is seeking a dedicated Store Operations Analyst to join our auto parts team. The role focuses on reviewing and analyzing metrics such as RGNs, Core Accounts, Bad Debt, Store Billings, Cycle Counts, Pcard usage, and cash variances to manage reconciliation and drive operational improvements.

The analyst will present actionable insights to field leadership, collaborate with Loss Prevention and Operations teams to identify opportunities, and help develop plans of resolution.