Automotive Store Manager / Quick Lube

Jiffy Lube International; New Jersey; On-site; USD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a General Manager to lead operations at their automotive service locations. This role focuses on enhancing the guest experience, managing profitability, and developing a high-performing team. Candidates should possess strong leadership skills and a passion for customer service. The position offers a dynamic work environment with comprehensive training and opportunities for career advancement. Join a team that values accountability and excellence in service while enjoying competitive pay and a range of employee benefits.

Benefits

Medical, Dental, and Vision Insurance

Paid PTO & Holidays

Uniforms

Company Discounts

Flexible Work Schedule

Great Team Environment

Qualifications

• Minimum of 2 years experience in automotive service or management.
• Excellent leadership skills to inspire a high-performance team.

Responsibilities

• Oversee store operations and ensure compliance with quality standards.
• Provide exceptional customer service and build strong relationships.

Skills

Leadership

Problem-solving

Customer service

Multi-tasking

Communication

Education

High School Diploma

Automotive Certification

Tools

Oil and grease guns

Transmission machine

Air conditioner service machine

Basic shop equipment

Job description

General Managers own the overall guest experience and oversee all operations at our Jiffy Lube Stores. This includes creating an environment of accountability, increasing sales, controlling costs, managing profitability, satisfying guests, training, motivation, and developing teammates. They also ensure that all teammates are technically proficient, and all certification standards are up to date. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Full-Time Perks

• Starting Rate of Pay [$60-$70k] + Bonus
• Medical, Dental, and Vision Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more....
  
  

Qualifications

Previous experience is essential and MUST have a minimum of 2 years working for a dealership, automotive shop, tire center or quick lube. Simply put, we are looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.

Job Duties Include, But Are Not Limited To...

• Oversee all store operations to ensure compliance and quality standards
• Ensure the store is open and closed as per Jiffy Lube guidelines
• Build relationships with Jiffy Lube Guests' and provide world class customer service
• Accurately capture guests' product needs and provide updates throughout the process
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Provide store-level leadership to J-Team members through coaching, training, and performance management
• Assist Techs perform Jiffy Lubes' Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service and repair.
• Create work schedules, ensuring proper staffing coverage so business needs are met
• Increase sales, improve store profitability, and reduce expenses
• Manage store inventory, product ordering and receiving
• Maintain building and grounds to improve appearance and curb appeal
• Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
  
  

Core Qualities and Traits

• Have a passion and dedication for automotive sales, service, and customer care
• Continually learning and developing skills to meet all challenges
• Building strong relationships, providing world class customer service
• And rolling up your sleeves and leading by example to motivate and inspire
  
  

Physical Qualifications

Managers must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.

Other Physical Qualifications Include...

• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
• Must be able to lift and move work-related items up to 25 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
  
  

Requirements

• Excellent problem-solving and critical thinking skills
• Energetic, hardworking, and able to multi-task
• Show initiative, responsibility, and must be reliable
• Good interpersonal and communication skills
• A positive attitude, strong work ethic, and a team player
• Must have a valid driver's license and authorized to work in the U.S.
• Complete all required training courses through Jiffy Lube University
  
  

Required

Preferred

Job Industries

• Automotive