Automotive Assistant Manager / Quick Lube

Jiffy Lube International; South Amboy (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking automotive service provider as an Assistant Manager. In this pivotal role, you'll oversee daily operations, inspire a high-performance team, and ensure exceptional customer service. With comprehensive training and support from a renowned industry leader, you'll have the opportunity to grow your career while making a significant impact on store success. The position offers a competitive starting pay, medical benefits, and a flexible work schedule, making it an ideal opportunity for motivated individuals passionate about automotive service and customer care.

Benefits

Medical & Dental Insurance

Paid PTO & Holidays

Uniforms

Company Discounts

Flexible Work Schedule

Great Team Environment

Qualifications

• 1+ years in automotive service or related field is essential.
• Completion of Jiffy Lube University training courses required.

Responsibilities

• Oversee store operations and ensure exceptional customer service.
• Lead team through coaching, scheduling, and performance management.
• Manage inventory and assist technicians with service tasks.

Skills

Customer Service

Leadership

Problem Solving

Multitasking

Communication

Education

High School Diploma

Automotive Certifications

Tools

Oil Guns

Transmission Machines

Hand Tools

Job description

Assistant Managers are certified and proficient in all areas of store operations and are responsible for overseeing teammates and ensuring that all policies, procedures, and services meet Jiffy Lube's highest standards. They ensure that all teammates are technically proficient and that certification standards are up to date. In the absence of the Store Manager, they oversee the store, set an example as leaders, focus on teammates' career development, and provide consistent guidance and direction. These experts ensure quality workmanship to get guests back on the road. This role is vital to our stores' success, supported by comprehensive training from Jiffy Lube University, which offers up to 32 college credits for certification courses.

Full-Time Perks

• Starting Rate of Pay [$18-$19] Hour + Bonus
• Medical & Dental Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more...

Qualifications

Previous experience is essential, requiring at least 1+ years in a dealership, automotive shop, tire center, or quick lube. We seek individuals capable of providing exceptional leadership and inspiring high-performance teams.

Job Duties Include, but are not limited to...

• Providing guests with exceptional customer service
• Leading store operations through coaching, training, scheduling, and performance management
• Interacting face-to-face with guests, including problem resolution
• Increasing sales, improving profitability, and reducing expenses
• Managing inventory, ordering, and receiving products
• Assisting technicians with oil changes, filter replacements, fluid services, tire rotations, and other repairs

Core Qualities and Traits

• Passion and dedication for automotive sales, service, and customer care
• Continuous learning and skill development
• Building strong relationships and delivering world-class customer service
• Leading by example to motivate and inspire teams

Physical Qualifications

Assistant Managers should be prepared to stand for long periods on hard surfaces and work in environments with hot/cold temperatures, loud noises, and exhaust fumes.

Additional Physical Qualifications

• Ability to operate shop equipment such as oil guns, transmission machines, and hand tools
• Ability to lift and move items up to 25 pounds
• Capability to push, pull, lift, bend, twist, and raise arms overhead as needed

Requirements

• Excellent problem-solving and critical thinking skills
• Energetic, hardworking, and capable of multitasking
• Initiative, responsibility, and reliability
• Strong interpersonal and communication skills
• Positive attitude, strong work ethic, and team orientation
• Valid driver's license and legal authorization to work in the U.S.
• Completion of all required Jiffy Lube University training courses

Preferred

Experience in the automotive industry